Desktop Support Technician

Blue Ridge, United States | Posted on 06/10/2026

The Staff Pad has partnered with a reputed healthcare organization in Blue Ridge, GA and we are looking for a customer-focused and tech-savvy Desktop Support Technician to join a growing IT team.

• Provide friendly and professional technical support via phone, email, and in person
• Troubleshoot hardware, software, networking, and system issues
• Assist users with product installation, usage, and day-to-day technology needs
• Configure, deploy, and maintain desktop, laptop, and peripheral equipment
• Manage daily system backups and maintain accurate asset tracking records
• Research and resolve technical issues while delivering exceptional customer experience
• Collaborate with internal teams to scale and resolve complex problems
• Prepare documentation, reports, and support records as needed
• Perform additional IT-related duties to support business operations

• Minimum 2 years of IT support, desktop support, or help desk experience
• Strong knowledge of Microsoft Windows, Microsoft Office, basic networking and products/services
• Excellent customer service, communication, problem-solving skills and basic math skills
• Highly organized with the ability to prioritize and manage multiple tasks
• Ability to work independently and as part of a team
• Experience with hardware setup, troubleshooting, and equipment management is preferred

We offer a supportive environment, opportunities for professional growth, and the chance to work with diverse technologies while helping others succeed every day.

If you're looking to join a collaborative team where your technical expertise and customer service skills make a real impact, we encourage you to apply today!