Motorsports Support Specialist

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Full Time
• Ball Ground, GA, US

30+ days ago
• Requisition

We are looking for a Motorsports Support Specialist to assist our customers with technical problems when using our products and services. Motorsports Support Specialist responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should be familiar with high performance automotive tuning and wiring and ultimately help establish our reputation as a company that offers excellent tech support in the aftermarket.

• Answer technical phone calls and emails
• Provide tech support services to Fuel Tech customers
• Race track technical support (may require travel)

• Experience in automotive performance and aftermarket
• Aftermarket ECU tuning and installation experience
• Understanding of internal combustion engines
• Familiar with high performance automotive tuning and wiring
• Fuel Tech experience is a plus – training provided for candidates with base requirements
• Ability to solve complex problems
• Excellent communication skills over the phone/email
• Good team player
• Passionate about cars and racing
• Willing to travel to race track days and offer professional level support to FT customers
• Spanish speaker is a plus

8 hour shift – Day shift 8:30 AM to 5:30 PM (1 hour lunch). Weekend availability required.