Digital Workplace Lead, M365

Overview

The Digital Workplace Lead is responsible for managing the overall strategy, governance, and lifecycle of Panasonic’s digital workplace platforms, including Microsoft 365 services. This role ensures secure, scalable, and user‑centric collaboration capabilities that enhance employee productivity and digital experience. The Digital Workplace Lead partners with business units, IT, and security teams to deliver integrated communication, content, and collaboration services aligned with enterprise architecture and operational standards.

• Define and lead the strategic roadmap for Microsoft 365 and other digital workplace tools, including Teams, SharePoint, One Drive, and Entra .
• Govern the lifecycle of workplace collaboration services and ensure policy compliance, operational readiness, and user adoption.
• Collaborate with cybersecurity and compliance teams to implement security controls such as DLP, conditional access, encryption, and data governance.
• Lead platform upgrades, capability rollouts, and service enhancements to support evolving business needs.
• Support integration and interoperability across M365 workloads and other business productivity solutions.
• Drive adoption of digital tools through user enablement programs, training campaigns, and support frameworks.
• Oversee service metrics, usage analytics, and performance dashboards to inform decision‑making and platform optimization.
• Ensure alignment with enterprise architecture principles and IT governance processes.
• Engage with business stakeholders to assess collaboration needs and ensure platform scalability and responsiveness.
• Assist Business Relationship Managers (BRMs) with requirements gathering, analysis, design, and development of new or enhanced services, ensuring seamless transition to operations teams.

• 7+ years of experience managing Microsoft 365 services or digital workplace platforms in enterprise environments.
• Expertise in Microsoft Teams, SharePoint Online, One Drive, and Entra .
• Strong understanding of workplace governance, security, and compliance standards.
• Experience with platform integration, automation tools, and collaboration workflows.
• Ability to lead cross‑functional initiatives and collaborate across technical and business teams.
• Excellent stakeholder engagement, communication, and strategic planning skills.
• Proficiency with usage analytics, user experience metrics, and platform reporting tools.
• Bachelor’s degree in Information Technology, Business Technology, or a related field. Master’s degree is a plus.
• Preferred certifications include Microsoft 365 Certified:
  Administrator Expert, Modern Desktop Administrator Associate, or related collaboration platform certifications.

• Great medical/dental benefits.
• Company‑matched 401(k) retirement savings.
• Annual bonus program.
• Educational assistance.
• Relaxed dress code.
• Leadership & mentorship programs.
• High5 reward recognition program.
• Onsite happy hours.

Panasonic is an Equal Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability status, protected veteran status, or any other characteristics protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodations.

All candidates must have valid authorization to work in the U.S.