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Problem Management Lead - Network Reliability & RCA
Job in
Ashburn, Turner County, Georgia, 31714, USA
Listed on 2026-07-03
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-07-03
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Dormont Manufacturing Co is seeking a Problem Support Manager to lead the problem management function at the U.S. Customs and Border Protection’s Network Operations Center. The position requires a strong focus on root cause analysis and managing records in Service Now.
The ideal candidate will have over 6 years of experience in network support management, along with a Bachelor’s degree in a relevant field. Must possess ITIL and CCNA certifications. This role will ensure improved network availability by addressing recurring issues effectively.
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