IT Systems Administrator

Join Pro Mach and shine. Whether you’re creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist—whatever drives you.

At Pro Mach, you’ll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey.

Pro Mach’s Zalkin and Federal divisions seek a skilled IT Systems Administrator to maintain stable, secure, and high-performing IT environments. This role provides direct support to end users both onsite and remotely and requires strong hands‑on technical expertise.

This role reports to Business Unit IT leadership. You will manage daily IT operations and execute against defined standards. Business Unit IT leadership will guide all strategic decisions and major system changes.

• Maintain and support Windows Server environments (2016–2025) and Hyper‑V infrastructure
• Provide end user support for desktops, laptops, mobile devices, printers, and business applications
• Perform system patching and updates using N‑able or similar tools
• Monitor system performance, uptime, and overall environment health
• Support network infrastructure including switches, routers, firewalls, and wireless systems
• Provide onsite support in Statham and remote support for an out‑of‑state location
• Serve as an escalation point for complex technical issues and manage ticket flow
• Administer Active Directory including user provisioning, deactivation, and access management
• Support Syteline ERP, Access databases, and SharePoint environments
• Maintain backup and recovery processes and follow corporate cybersecurity standards
• Manage IT assets including hardware inventory, software licensing, and lifecycle tracking
• Create and maintain documentation, including SOPs and onboarding/offboarding processes
• Partner with vendors and support projects as assigned
• Execute all work in alignment with established IT standards

• 3+ years of hands‑on IT Systems Administration experience
• Strong experience with Windows Server, Hyper‑V, and Active Directory
• Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, switching, routing)
• Experience with patch management tools such as N‑able or similar
• Experience supporting multi‑site environments (onsite and remote)
• Ability to manage daily IT operations independently
• Strong troubleshooting, organization, and prioritization skills
• Clear communication skills and a customer service mindset
• Ability to follow established IT standards and elevate when needed

• Experience in a manufacturing environment
• Exposure to Syteline ERP
• Experience with SharePoint and Access databases
• Familiarity with backup tools such as Barracuda or Veeam

There’s no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a Pro Mach employee, you receive more than just a paycheck. The education and experience you bring to a role with us matter. Placement within our salary range is determined based upon years of directly relatable experience for your position. These components, along with local and national compensation survey data, contribute to deciding a candidate’s potential starting rate of pay.

Total compensation includes your pay, potential short‑term incentive opportunities, comprehensive medical/dental/vision programs, as well as life insurance, disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Pro Mach is an Equal Opportunity Employer. Pro Mach uses E‑Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug‑free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.