It Support Specialist Job Ellabell Georgia USA,IT/Tech

Location: Ellabell

Description

We are hiring an IT Support specialist in Ellabell, GA for a permanet opportunity. This technician will provide onsite desktop support within a large distribution center environment.

Troubleshoot And Resolve Issues Related To

Windows-based workstations
Zebra scanners, printers, and mobile devices
Time clocks and warehouse technology
Support high-volume hardware environment (2,000–3,000+ endpoints)
Handle tickets through Service Now
Perform in-person support across the facility (including warehouse floor and office areas)
Assist with device deployments, replacements, and maintenance
Provide basic AV support (conference room setups, Cisco/Web Ex-enabled devices)
Collaborate with supervisors and team members on incident management and queue prioritization
Maintain a strong customer service presence as the primary IT contact onsite

Top Skills' Needed

Windows 11 support (MacOS is nice to have)
Android, iOS – mobile support.
Zebra products: handheld scanners, printers, these are Android based hardware.
Strong background in desktop support / field support (hands-on, onsite)
2 + Years Experience troubleshooting:
Windows OS
Hardware (laptops, desktops, printers)
Comfortable being on your feet for extended periods

Additional

Skills & Qualifications

Experience in a distribution center, warehouse, or manufacturing environment is a bonus
Experience With
Zebra devices (scanners, printers, mobile computers)
Mobile Device Management tools (Air Watch, Intune, etc.)
Endpoint tools such as IBM Big Fix
Exposure to AV technologies (Cisco Web Ex kits, conference room setups)

Experience Level

Intermediate Level

Job Type & Location

This is a Permanent position based out of Ellabell, GA.

Pay And Benefits

The pay range for this position is $37440.00 - $45760.00/yr.

401K
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Pet Insurance
Associate Assistance Programs
Tuition Reimbursement
Parental Leave

Workplace Type

This is a fully onsite position in Ellabell,GA.

Final date to receive applications

This position is anticipated to close on Jul 28, 2026.

Equal Opportunity Statements

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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