More jobs:
Specialist, Technical Support
Job in
Forsyth, Monroe County, Georgia, 31029, USA
Listed on 2026-08-06
Listing for:
Five Below
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Five Below - 270 Logistics Center Parkway - Responsibilities:
Provide first-level technical assistance to end users, resolving hardware, software, and network-related issues promptly;
Install, maintain, and troubleshoot devices, including desktops, laptops, printers, scanners, and peripherals;
Monitor system and application performance to identify and address potential issues proactively;
Classify and prioritize support tickets and route complex issues to specialized teams to meet SLAs;
Train end-users on new technologies and tools to improve productivity
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