TOWING Dispatcher - SITE Manager in Plains

Job Description

JHI Auto Company is seeking a Towing Dispatcher / Site Manager to join our team in the Plains / Greater Wilkes Barre area. The right candidate will be well organized and capable of working in a fast-paced setting. The position requires the coordination of the purchase of end-of-life vehicles from start to finish. This includes answering phones, pricing vehicle, validating the vehicle owner’s paperwork, generating payment, proper record keeping of transactions, timely dispatch and accurate inventory management.

• Complete responsibility for all facets of daily site operations for six days a week operation
• Coordinate both residential and commercial pick-ups of end-of-life vehicles
• Manage fleet of rollback trucks and drivers including the proper maintenance of all vehicles and equipment
• Effectively manage incoming phone calls
• Maintain excellent customer service levels
• Purchase vehicles within the set company guidelines
• Properly use systems to record and track flow of vehicles
• Hire/Terminate office staff and rollback drivers as needed
• Report results to the owner
• Keep grounds and facilities clean and orderly
• Work closely with other site managers
• Other duties as directed

• Competitive salary based on experience
• Medical, dental, vision insurance and paid PTO
• Paid vacation after one year of continuous employment
• Retirement plan with company match after one year of continuous employment