Analyst- VPC Operations Support Savannah

Analyst
- Savannah VPC Operations Support

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

The Analyst
- Savannah VPC Operations Support position is responsible for monitoring and reporting operational performance, production throughput, and KPI achievement across vehicle processing activities; coordinating vehicle inventory, PIO/PDI, and campaign management activities; supporting vehicle logistics and distribution operations; and driving operational communication, vendor coordination, and process improvement initiatives. Success in this role requires strong analytical, reporting, inventory management, logistics coordination, problem-solving, and communication skills, along with the ability to manage multiple priorities in a fast-paced automotive operations environment.

Compensation: $50,000-$60,000/Year

Responsibilities

• Monitor daily vehicle processing performance and production volumes, ensuring operational targets and customer requirements are achieved.
• Analyze operational data and performance metrics to evaluate KPI attainment, identify trends, and recommend corrective actions to improve operational efficiency.
• Generate, validate, and distribute daily operational reports and performance summaries for management review and decision-making.
• Track monthly Money Gate performance and maintain accurate reporting of progress against established objectives and milestones.
• Coordinate and monitor Heavy PIO and Quick PIO activity, ensuring installation volumes, efficiency, and completion targets are achieved.
• Manage campaign tracking activities by monitoring repair progress, escalating delays, and ensuring timely completion of required vehicle actions.
• Monitor vehicle damage units to ensure repair orders are opened promptly, repairs are completed timely, and vehicle disposition is accurately updated.
• Confirm PDI completion and readiness status for specialty vehicles, including fleet vehicles, VIP units, auto show vehicles, and other special program units.
• Maintain PIO inventory accuracy and coordinate inventory requirements to support uninterrupted production and processing activities.
• Ensure decommitted and reallocated vehicles are updated accurately within operational systems, including required PIO status modifications.
• Develop and maintain operational forecasts to support railcar demand planning, equipment availability, and shipment execution requirements.
• Coordinate daily operational priorities with contracted vendors, providing direction and follow-up to ensure service, quality, and productivity expectations are met.
• Collaborate with Vehicle Logistics personnel to monitor vehicle movement status, shipping readiness, and delivery performance, ensuring timely communication of operational issues and shipment delays.
• Identify, recommend, and implement process improvements that enhance operational efficiency, reporting accuracy, inventory control, and overall customer service performance.
• Provide reporting and analytical support for TPS, Operations Performance, Wholesale reporting, and other operational functions as required to ensure continuity of operations.

Summary Areas

• Operational Performance Monitoring & Reporting
• Vehicle Processing & Inventory Coordination
• Logistics & Distribution Support
• Operational Communication, Vendor Coordination & Continuous Improvement

Support Vehicle Logistics personnel by expediting priority vehicle requests to facilitate carrier load optimization and customer delivery requirements.

Assist with VCRM-related issue resolution and coordinate follow-up actions with appropriate internal and external stakeholders.

Coordinate with rail and trucking partners on…