Residential Services Director - Templeton Community Program

Residential Services Director – Templeton Community Program (260003LQ)

The Department of Developmental Services (DDS) is seeking motivated and experienced candidates for the role of Program Director within Templeton Community Services, a State-Operated residential provider based in Central Massachusetts. The Program Director is responsible for the overall management of ten (10) homes in Baldwinville, Phillipston, Templeton and Athol, MA, providing 24‑hour residential supports to thirty‑eight individuals. The role includes providing direct and indirect supervision to approximately 134 DDS employees;

on‑call responsibilities 24/7 for crisis and emergency management; and ensuring fiscal responsibility by monitoring all assigned budgets (household, overtime, personnel and furniture/equipment). The Program Director will ensure that the homes are clean, safe, well maintained and compliant with all applicable regulations, serve as a liaison to families and guardians along with the Area and Regional offices, make recommendations for hiring, labor relations reviews, and remain compliant with time frames associated with entering necessary information for Individualized Service Plans (ISP), incident reporting and medication occurrences through the Home and Community Service Information System (HCSIS).

The Program Director is also responsible for ensuring a well‑trained workforce, maintaining all mandatory training requirements, education in Human Rights and Positive Approaches to Behavioral Challenges (PABC), reporting and approving time through the Self‑Service Time and Attendance (SSTA) system, and serving as a hiring manager with the Mass Careers hiring system.

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential support. The agency directly oversees and manages $3 billion in public funds ($2.7 B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. Recommended candidates must successfully complete pre‑employment screening which includes criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.

MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) five (5) years of full‑time or, equivalent part‑time, professional, administrative, supervisory, or managerial experience in a particular specialty (i.e. scientific, professional, or technical) and must possess current license and/or registration requirements established for the performance of the position, of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field…