Branch Manager - Cornelia, GA

Responsibilities

• Lead and coach the branch team, overseeing the administration and coordination of sales and service activities.
• Maximize revenue, profitability, sales, and customer satisfaction while minimizing operational losses.
• Ensure compliance with operational and security procedures, deepen existing relationships, and minimize customer attrition.
• Support the administration of sales and service activities, promotional campaigns, and product initiatives.
• Track progress toward branch loan and deposit goals and initiate directives to achieve objectives.
• Develop branch projections and expectations in strategic planning, including sales goals.
• Provide leadership by setting an example for staff and implement good customer relations, effective selling and cross‑selling.
• Supervise staff performance, make personnel decisions, set goals, coach, hire, train, and re‑train staff.
• Conduct regular meetings to discuss sales, campaigns, products, services, policies, procedures, and regulations.
• Handle branch security procedures and comply with audit procedures.
• Serve customers quickly, accurately, efficiently, and confidentially; recommend appropriate products.
• Process loan applications within lending authority; manage collections of delinquent loans and loan exceptions.
• Open new deposit accounts and manage stop payments, wire transfers, and other maintenance functions.
• Resolve customer problems and complaints with courtesy and promote additional services.
• Participate in community business development activities to promote and retain relationships.
• Explain bank objectives, policies, and programs to employees and direct implementation.
• Monitor branch resources and submit requests to serve customers efficiently.
• Ensure compliance with banking regulations (Regulation CC, Bank Secrecy Act).
• Maintain professional appearance; keep an orderly work area and understand customer‑facing technology.
• Accept other duties as assigned.

• Education:
  
  High School Diploma, BA degree, and/or 2 years in Banking.
• Minimum 2 years of prior banking experience, including lending and past supervisory experience.
• Strong organizational, leadership, communication, planning, decision‑making, and writing skills.
• Excellent PC skills, problem‑solving ability, creativity, and innovative thinking.
• High energy, passion, commitment to excellence, unquestionable ethics, and integrity.

Willing to travel for meetings and classes; able to stand and/or sit for long periods; able to effectively access and interpret information on computer screens, documents, and reports.

Typically located in an open lobby area or private office within a cooled and heated facility.

Travel may be required to attend meetings and training as needed.

Equal Opportunity Employer, including disabled/veterans.