General Manager

General Manager

Your Leadership. Your Store. Your Impact. At Race Trac, our General Managers don't just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you're a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! You'll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success.

What's In It for You? Competitive pay and performance-based incentives, career growth opportunities – we promote from within! Comprehensive training and development to enhance your leadership skills, lead with guidance – operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most: your people and your guests. A fast-paced, guest-focused environment where no two days are the same.

Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO) and more!

What You'll Do

• Lead & Develop a Winning Team
• Drive Store Performance & Profitability
• Ensure High Standards in Food & Safety
• Maintain a Clean & Organized Store

What We're Looking For

5+ years of retail, food service, or restaurant management experience (High-volume preferred), strong leadership, coaching and team-building skills, ability to analyze business metrics and make data-driven decisions, proficiency in Microsoft Office Suite and financial reporting, knowledge of labor laws and staffing best practices. Must-Haves for This Role High School Diploma or GED, in progress or completed, ability to lift up to 50 lbs.

and perform physical tasks, as needed, must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required)

Responsibilities

• Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
• Lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendors
• Communicate respectfully and maintain a consistent team-oriented attitude and store culture
• Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
• Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
• Drive excellence in food service by executing designed processes, implementing goals to increase sales and margin, ensuring product quality, and using training resources
• Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
• Encourage and manage a high standard of store cleanliness
• Direct, monitor, and adhere to all Race Trac, federal, state, and local safety-related regulations, including food safety regulations
• Execute shift duties, maintain overall presentation standards, and represent the Race Trac brand
• Demonstrate Race Trac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Display Race Trac's Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
• Lead the coaching, training, and assessment of direct reports while adhering to operational standards
• Strategically direct control of inventory and the distribution of materials, merchandise, and supplies
• Review financial statements, sales, analysis reports, and other performance data to measure productivity
• Actively identify areas of operational improvements based on market trends
• Develop and maintain a relationship with vendors to ensure efficient and correct deliveries
• Ensure communication is passed to every team member in the store
• Use company provided tools to coach, mentor and develop a high performing store team
• Ensure all risk management issues are in compliance with company standards
• Create or approve Management and Associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into…