Transportation Terminal Manager

About The Role

Benore Logistic Systems, Inc. is seeking a Terminal Manager to lead and oversee terminal operations, ensuring efficiency, compliance, and exceptional service. In this position, you will manage assets, optimize operational performance, and develop a high‑performing team. This role requires strong leadership, regulatory knowledge, and strategic planning to drive operational success.

• Lead, motivate, and develop a high‑performing team – Supervise drivers, logistics specialists, clerical staff, and operations supervisors. Drive teamwork, accountability, and engagement through coaching, performance evaluations, and training programs.
• Maximize operational efficiency – Leverage tractors, trailers, and CDL drivers to optimize routes, manage schedules, and achieve safety, financial, and service goals.
• Ensure compliance and safety standards – Enforce DOT, OSHA, and CTPAT regulations, conduct safety checks, administer HOS rules, and oversee accident investigations in collaboration with the Director of Safety.
• Strengthen customer relationships – Serve as the primary contact for terminal customers, building strong relationships, anticipating needs, and resolving issues to maintain high satisfaction levels.
• Monitor and drive key performance metrics – Track and manage KPIs, analyze data, and implement improvements to enhance productivity, profitability, and service excellence.
• Conduct field checks and performance assessments – Perform ride‑alongs with drivers to evaluate safety protocols, route performance, and areas for improvement.
• Oversee facility and equipment maintenance – Ensure terminal equipment and infrastructure are well‑maintained by coordinating with maintenance teams and vendors.
• Administer payroll and time management – Ensure accurate payroll processing, timekeeping, and employee scheduling for seamless operations.
• Support hiring and talent acquisition – Participate in recruitment, interview candidates, and handle disciplinary actions to build and maintain a strong team.
• Maintain and improve terminal infrastructure – Oversee terminal facilities, ensuring an organized, safe, and efficient work environment.
• Implement best practices for quality and compliance – Enforce ISO certification standards (ISO 9001:2015, ISO 14001:2015, OHSAS 45001) and drive continuous improvement initiatives.
• Champion communication and team cohesion – Foster transparent communication, lead meetings, provide updates, and encourage feedback to create a collaborative work culture.

• Education:
  
  Bachelor’s degree in Management, Transportation, Logistics, or related field preferred. An Associate’s degree with 8+ years of experience will be considered.
• Experience:
  
  5+ years in transportation operations, logistics, or terminal management.
• Technical skills:
  Proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, SharePoint, Teams, One Drive) and transportation management software (TMW, Peoplenet, Speed Gauge, Rand McNally, PCMiler).
• Regulatory knowledge:
  Strong understanding of DOT compliance, Federal Motor Carrier Safety Regulations, and C‑TPAT best practices. Experience with OSHA standards and ISO certifications is beneficial.
• Leadership & people management:
  Experience leading teams, resolving conflicts, and fostering a culture of accountability and teamwork.
• Analytical & problem‑solving skills:
  Ability to analyze KPIs, optimize operations, and implement data‑driven improvements.
• Communication & interpersonal skills:
  Excellent verbal and written communication skills with the ability to build and maintain strong customer relationships.
• Organization & multitasking:
  Strong ability to manage multiple priorities and deadlines in a fast‑paced environment.
• Flexibility:
  Willingness to work weekends, holidays, and travel as needed.
• Integrity & professionalism:
  Strong work ethic, integrity, and business judgment.

At Benore Logistic Systems, Inc., we offer competitive compensation, industry‑leading benefits (after 90 days of employment), and a culture that values professional growth and work‑life balance. Here are the various programs we offer:

• Com…