Senior Manager - Agile Practice Management

Aetna Enterprise Delivery Team Leader

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Aetna Enterprise Delivery team is looking for an innovative, high-energy leader with strong analytic, Agile, financial, and program management skills to drive delivery on critical initiatives in the Medicare Segment. This role will require an out-of-the-box problem solver who is intellectually curious with a demonstrated track record for executing in a high-demand, results-driven environment.

This position will be responsible for driving execution of complex technology initiatives in partnership with Technology, Business and Operations teams. The position will direct activities of the team including overseeing Scrum events and ensuring that any obstacles or impediments that hinder the team's progress are identified and addressed. Provides coaching and mentoring to the team and other stakeholders, fostering collaboration and effective communication across teams, and supporting the product roadmap through backlog management and prioritization.

Develops strategy to monitor and measure the team's progress through established metrics, promoting self-organization and autonomy among team members, and driving continuous improvement initiatives to enhance team performance and productivity. Manages operational and capital financials including forecasts and cost center reconciliations. This position requires people management and has direct reports.

Areas of responsibility include:

• Run programs with budgets of $10M+ consisting of one or more large projects.
• Manage Agile practice resources and contractors as well as matrixed members of a project team.
• Drive planning activities, including convening meetings, developing agendas and material, and developing reports or support specific teams with tracking and monitoring initiatives
• Ensure appropriate project deliverables are created, utilized by leaders and are updated over time as each project grows.
• Manage cost center and project financials including quarterly forecasting of labor and non-labor costs.
• Interface and communicate directly with Senior leaders from all different areas of the company.
• Oversee the development and tracking of timelines and milestone with key internal and external partners to address project objectives
• Monitor multiple, concurrent project life cycles by tracking project plans and deadlines for key deliverables, and identifying and raising issues requiring resolution
• Manage projects using CVS agile methodology and/or other Project Management professional practices and standard tools.
• Partner with other Project Leads and owners to coordinate day-to-day initiative progress, identify risks/barriers and work with project leaders to address challenges
• Where necessary, interface with other projects to modify plans when necessary to ensure cross-functional dependencies and inter-dependent projects stay coordinated.
• Work with all stakeholders to define and acquire all necessary resources and to ensure their continual support for project goals.
• Conduct regular project reviews and communicate status of projects in both formal and informal settings.

Required Qualifications

• 7+ years experience in Agile and/or Project Management working with cross-functional teams
• 5+ years experience in leading program delivery efforts within a large organization.
• 2+ years experience in managing a team of PMs/SMs
• Understanding of software development methodologies
• Experience with budget forecasting
• Proficient in Microsoft, work management (e.g., JIRA), and budget management tools.

Preferred Qualifications

• 5+ years experience managing Medicare technology initiatives
• SM and/or PMP certification desired

Education

Bachelor's Degree or Equivalent experience

Pay Range

The typical pay range for this role is:

$ - $

This pay…