Consulting - Director, Consulting

Director, Consulting

Full-time

The Director of Consulting provides expert leadership and oversight in Elevator, Escalator, and other Conveyance Transportation consulting. The role includes individual consulting work and team leadership, ensuring high‑quality client service, revenue generation, and alignment with company objectives.

The Director of Consulting plays a dual role:

• 1. Individual Consulting Work (80% of time)
  • Maintain an active portfolio of consulting projects across assigned verticals or geographies.
  • Develop and deliver high‑quality client service, including audits, assessments, design reviews, modernization planning, code consulting, proposals, and more.
  • Serve as a subject matter expert and client advisor while meeting personal revenue targets.
  • Survey existing equipment or review data collected by others on site.
  • Review construction documents and drawings.
  • Develop specifications for maintenance, modernization, or new equipment.
  • Review bids from contractors and building project cash‑flow documentation.
  • Help expand client relationships and identify land & expand opportunities.
• 2. Team Leadership & Management (20% of time)
  • Lead a regional team of consultants with day‑to‑day coaching, guidance, and performance oversight.
  • Conduct semi‑weekly 1:1 meetings, performance evaluations, and professional development planning.
  • Manage the full talent lifecycle: hiring, onboarding, performance management, and off‑boarding as needed.
  • Maintain accountability for resource planning and project assignments.
  • Approve time‑off requests, expenses, and ensure team alignment with company standards and expectations.
  • Financial Management & Reporting
    • Own regional consulting team P&L, including revenue forecasting, expense management, and margin analysis.
    • Provide monthly, quarterly, and annual performance reports to executive leadership.
    • Identify opportunities to increase team productivity and profitability.
  • Strategic Planning & Execution
    • Develop and implement strategic initiatives aligned with company goals and market needs.
    • Standardize consulting methodologies, templates, and deliverables across the organization.
    • Collaborate with sales leadership and operations teams to support go‑to‑market efforts and project execution.
  • Talent Development & Training
    • Design and deliver training programs for new hires and existing consultants.
    • Train the team on standardization of templates for surveying, reports and specifications (all construction documents).
    • Create career development paths and succession plans within the team.
    • Lead internal workshops, best‑practice sharing, and knowledge documentation.
  • Forecasting & Capacity Planning
    • Forecast capacity workload and consulting demand based on sales pipeline and existing commitments.
    • Manage regional team supporting backlog and pipeline management of workflow in progress.
    • Align team structure and staffing to meet business needs while balancing workload.
    • Anticipate talent gaps and plan for recruitment and team growth.

This position operates in a professional office environment and regularly uses standard office equipment such as computers, phones, photocopiers, fax machines, and filing cabinets.

Travel is required, including visits to regional offices, company‑required functions, and potential or current customers as necessary.

• Strong understanding of project management requirements in the elevator industry.
• Formal education (college degree or technical school certificate) expected; exceptions may be made for specific industry experience.
• Driven to provide an outstanding customer experience.
• Ability to build a network of current and potential clients.
• Strong technical writing and report development skills.
• Ability to manage multiple projects to completion.
• Ability and desire to stay abreast of latest industry developments.
• Experience managing and leading a team of consultants and support staff.
• Relevant elevator industry experience.
• Prior customer service or experience working with clients.
• QEI certification or willingness to obtain it within 12–14 months.

• Ability to learn.
• Detail orientation.
• Ability to listen.
• Ability to manage time efficiently and handle multiple priorities concurrently.
• Customer service mindset.
• Professionalism, teamwork, and customer relations.
• Problem solving and analysis.
• Ability to grasp bigger picture concepts.
• Business savvy and communication, including financial analysis.

ATIS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of discrimination or harassment. If you have a disability and are having difficulty applying for this position, you may request assistance by contacting