EMS Director

EMS Director

Annual salary: $72,000–$82,000, depending on qualifications and experience; exempt.

This class specification describes the general nature and level of work performed. It is not intended to contain every duty or responsibility assigned to the position. Duties may be modified to meet operational needs, provided that changes remain consistent with applicable law, County policy, delegated authority, and the essential purpose of the position.

The EMS Director provides executive leadership, strategic direction, and administrative oversight for Effingham County Emergency Medical Services. The Director is responsible for departmental operations, emergency preparedness, clinical-service quality, personnel administration, budgeting, regulatory compliance, fleet and equipment readiness, and coordination with County leadership and community partners. Management of the department is the position's primary duty. The Director may provide paramedic-level emergency care or operate an emergency vehicle during major incidents or other exceptional operational needs, but does not routinely serve as minimum shift staffing.

The following functions are essential to the position. The frequency and manner in which they are performed may vary based on operational conditions and reasonable accommodation.

• Plans, directs, and evaluates all administrative and operational functions of the Emergency Medical Services Department in alignment with County goals, adopted budgets, and applicable federal and Georgia requirements.
• Develops and implements short- and long-term departmental goals, performance measures, continuity plans, standard operating guidelines, and administrative procedures.
• Exercises departmental authority within the scope delegated by the County Manager and in accordance with County personnel, finance, procurement, records, and risk-management requirements.
• Maintains effective working relationships with County leadership, elected officials, other departments, hospitals, dispatch and public-safety agencies, regional EMS partners, educational institutions, and community organizations.
• Represents the department at meetings, conferences, advisory committees, public presentations, and other official functions; coordinates public or media communications through authorized County procedures.

• Leads, supervises, assigns, and evaluates administrative, clinical, and supervisory staff; establishes clear performance expectations and promotes professional, ethical, and patient-centered service.
• Participates in recruitment, selection, onboarding, scheduling, coaching, performance management, corrective action, and disciplinary processes in coordination with Human Resource Services and within delegated authority.
• Reviews staffing levels, schedules, time records, overtime, leave use, and workforce deployment to maintain service coverage and responsible use of public funds.
• Ensures required employee licenses, credentials, continuing education, competencies, and training records are current and appropriately documented.
• Oversees students and volunteers only under approved agreements, County policies, applicable wage-and-hour requirements, and Georgia EMS rules.

• Ensures departmental compliance with Georgia Department of Public Health EMS requirements, applicable laws and regulations, approved clinical protocols, licensing standards, reporting obligations, and County policies.
• Coordinates with the designated physician Medical Director regarding clinical protocols, scope of practice, medical oversight, quality improvement, credentialing, and patient-care standards. The EMS Director does not supersede the Medical Director's lawful clinical authority.
• Maintains authorized administrative access to GEMSIS, Biospatial, electronic patient-care reporting systems, and other operational platforms to monitor performance, evaluate documentation, identify trends, and prepare analytical reports.
• Directs quality‑assurance and…