General Affairs Manager

The Manager, General Affairs is responsible for planning, directing, and overseeing all General Affairs functions to support efficient business operations across office, warehouse, and manufacturing environments. This role manages facility operations, administrative services, vendor relationships, workplace compliance, company assets, employee services, and operational support programs. The Manager, General Affairs serves as a key partner to site leadership, ensuring a safe, compliant, organized, and cost-effective workplace while driving continuous improvement initiatives that support business growth and employee engagement.

Oversee daily facility operations, maintenance activities, repairs, and building services. Ensure offices, warehouses, common areas, parking lots, and support facilities are maintained to company standards. Manage workplace upgrades, renovations, expansions, and space planning projects. Coordinate preventive maintenance programs and facility inspections. Support environmental, health, and safety initiatives in partnership with Operations and Human Resources.

Manage relationships with vendors, contractors, and service providers, including:

• Janitorial Services
• Pest Control
• Landscaping
• Facility Maintenance
• Office Equipment Providers

Negotiate contracts, service agreements, and pricing to optimize costs and service quality. Monitor vendor performance and ensure compliance with contractual obligations. Review and approve invoices while maintaining budget adherence.

Develop and maintain administrative procedures, policies, and standard operating procedures (SOPs). Ensure efficient management of office services, supplies, equipment, and company resources. Oversee document retention, business records management, and administrative compliance programs. Coordinate site-wide communications and workplace service initiatives.

Maintain accountability for company assets and inventories. Manage employee access systems, badges, parking assignments, lockers, keys, and facility resources. Ensure asset tracking systems remain accurate and up to date. Oversee procurement and distribution of office and operational supplies.

Develop and manage the General Affairs operating budget. Monitor expenditures and identify cost-saving opportunities. Prepare budget forecasts and monthly spending analyses. Ensure appropriate financial controls are maintained for all General Affairs activities.

Support employee programs, recognition events, engagement activities, and company functions. Coordinate logistics for meetings, leadership visits, community events, and company celebrations. Assist with onboarding and offboarding activities related to workplace access and facility services. Provide responsive customer service to employees regarding facility and administrative matters.

Ensure compliance with company policies, safety requirements, and applicable regulatory standards. Manage facility-related audits and inspections. Maintain emergency preparedness plans and coordinate facility response procedures. Partner with HR and Operations on workplace investigations involving facility or property concerns.

Lead and develop General Affairs staff and administrative support personnel. Establish departmental goals, KPIs, and performance standards. Identify opportunities to improve efficiency, reduce costs, and enhance employee experience. Drive continuous improvement initiatives supporting operational excellence.