Operations Associate

High Country Drapery Designs is a custom window treatment company that brings elegance, functionality, and personalized style to residential and commercial spaces. We pride ourselves on excellent client service, meticulous attention to detail, and high-quality craftsmanship.

An Operations Associate ensures that products meet quality standards before installation and manages logistics for on-time installations. This role involves thoroughly inspecting materials, monitoring inventory, and reporting progress on workroom operations to maintain smooth and profitable processes.

• Inspect Products:
  Verify the quality, color, size, and operational functionality of shades and blinds in the workroom before they move to installation.
• Measure Accuracy:
  Confirm measurements and functionality of finished products to ensure they meet specifications and operate as intended.
• Fabric Inspection:
  Conduct timely inspections of incoming fabric to ensure it’s free of defects and ready for use.
• Documentation:
  Maintain detailed records of quality inspections and highlight any defects or issues for immediate resolution.

• Product Logistics:
  Oversee the receiving, shipping, and quality control of products to ensure they are ready and in place for installation.
• Keeps track of packages and ensures they are in the system.
• Prepares for installation to ensure all parties are prepared.

• Product Availability:
  Confirm that all necessary products are available and ready in the workroom, allowing for smooth production and assembly.

• Inventory Management:
  Monitor stock levels and restock materials as needed to maintain uninterrupted workflow.
• Fabric Issue Resolution:
  Identify fabric issues, promptly notify the Project Manager, and coordinate solutions for replacement or troubleshooting.
• Fabric Shipping:
  Manage and execute all fabric shipments, ensuring accuracy and timeliness.
• Order Completion Oversight:
  Confirm that all work orders are fully complete prior to shipping.

• Operational Support:
  Provide phone coverage as needed and assist in any other operational tasks as needed.