Technical Order Processor

About the Role

We are hiring a Technical Order Processing Specialist to join our manufacturing team in Milan, Tennessee. This entry‑level position involves accurately entering customer orders into our manufacturing system, interpreting product specifications, and reviewing technical drawings.

• Process customer orders, from basic stock to complex configured products.
• Communicate with customers to resolve discrepancies and application conflicts.
• Provide technical support to customers and manufacturing teams.
• Calculate lead times and assist with pricing of standard and special products.
• Interpret hardware templates and prepare detailed manufacturing drawings.
• Review order forms and prepare orders for processing.
• Negotiate stock issues with customers as they arise.
• Promote a safe and harmonious working environment, adhering to the Company Code of Conduct and Health & Safety Policy.

• High School Diploma or GED.
• Bachelor’s degree in business or management preferred.
• Previous experience or exposure to the Door, Building Materials, and/or Hollow Metal industries is highly desirable.
• Strong basic math skills; geometry and algebra preferred.
• Excellent computer skills (Word, Excel, Internet, email, etc.).
• AutoCAD experience is a plus.
• Excellent communication and interpersonal skills.
• Excellent analytical, problem‑solving, organizational, follow‑up and sense of urgency.
• Must excel in a fast‑paced environment.

• Competitive Salary
• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long‑term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well‑being, and employee experience programs designed to support and celebrate you throughout your career

AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran.