Operations Quality Assistant Manager; Bi-Lingual English​/Korean

Position: Operations Quality Assistant Manager (Bi-Lingual English/Korean)
Location: Ellabell

Operations Quality Assistant Manager (Bi-Lingual-Korean/English)

Hyundai Glovis EV Logistics America is seeking a Bi-Lingual Quality Control Assistant Manager (Korean/English) to support quality operations at our EV logistics and vehicle processing facility in Ellabell, GA. This role assists in leading quality assurance activities, driving process improvements, supporting customer standards compliance, and coordinating with Korean headquarters, suppliers, and internal production teams to ensure operational excellence across inbound, processing, and outbound logistics.

The Assistant Manager will play a key role in supporting quality culture, launch readiness, and continuous improvement initiatives aligned with Hyundai Motor Group's global quality standards.

Department: Consolidation Center/Operations & QC

Reports to: Operations/QC Manager

Schedule: Monday-Friday, 1st Shift (Expected from 6:00AM-3:00PM) (Rotating weekends and overtime may be required) (Schedule is subject to change based on production requirements)

Location: Onsite, Ellabell, GA 31308 (Must have the ability to commute within the neighboring facilities for meetings, events, etc.)

Responsibilities for a Quality Control Assistant Manager:

Key Responsibilities - Quality Operations Support

• Assist in managing daily quality inspection processes regarding parts compliance
• Monitor KPIs related to defect rates, inspection throughput, and process stability
• Support containment, root cause analysis, and corrective actions for quality issues
• Conduct floor audits to verify adherence to work instructions and SOPs

Key Responsibilities - Process Improvement & Problem Solving

• Support implementation of continuous improvement initiatives
• Assist in standardizing inspection procedures and documentation
• Collaborate with operations and logistics teams to reduce handling-related defects
• Identify opportunities to improve inspection efficiency, accuracy, and reporting

Key Responsibilities - Cross-Functional Coordination

• Serve as liaison between Korean HQ, suppliers, and U.S. operations teams
• Create, maintain professional presentations, delivering and presenting to HQ, HMGMA, etc.
• Translate technical and operational communications (Korean ↔ English)
• Support supplier quality coordination and escalation management
• Assist with launch readiness and quality planning for new programs

Key Responsibilities - Reporting & Compliance

• Support development of daily/weekly/monthly quality reports
• Track non-conformance data and maintain quality dashboards
• Ensure compliance with Hyundai Motor Group global quality standards
• Assist with internal and customer audits

Required Qualifications for a Quality Control Assistant Manager

• Bachelor's degree in Engineering, Supply Chain, Quality, or related field preferred
• 5+ years experience in quality control, manufacturing, or logistics operations
• Professional fluency in Korean and English (written and verbal)
• Strong analytical, organizational, and problem-solving skills
• Proficiency in Excel and reporting tools

Preferred Qualifications for a Quality Control Assistant Manager

• Automotive industry experience
• Experience in logistics, vehicle processing, or supplier quality
• Familiarity with Hyundai Motor Group systems or quality standards
• Experience supporting cross-cultural or multinational operations
• Knowledge of quality control systems

Physical Demands for a Quality Control Assistant Manager:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to stand, walk, reach, and lift repeatedly throughout shift.
• Ability to bend, turn, and use peripherals as required to operate equipment safely within company standard operator procedures.
• Able to lift, stack, and/or pull products off shelves, as well as replenish product, from various heights weighing up to 50 lbs., depending on the location, throughout shift.
• Able to work in a warehouse environment for up to 8-hour shifts, and any overtime hours if applicable.

This role routinely uses standard office equipment,…