Assistant Manager

As the team at Zaxbys expands, we're saving a seat for you!

To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxbys is an indescribably great place to work!

Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.

Why work at Zax?

BONUS POTENTIAL (Paid Quarterly):
Up to 12% of Annual Earnings FREE Meals On Shift & 50% Off Meals Off Shift Paid Time Off Paid Holidays Early Access to Pay Recognition Program Employee Referral Program Opportunities to Advance Benefits Medical , Dental, and Vision Insurance Short and Long-Term Disability Employer-Paid Life Insurance
401(k) With Employer Match (additional eligibility requirements)

Job Duties and Responsibilities The individual in this position is expected to engage in the following work-related activities:

Complete all training requirements including:

Zaxbys Assistant Manager Development Plan Food Safety Certification and Manager Certification Any additional training required by Zax LLCEnhance guest experiences by ensuring that team members satisfy and exceed guest expectations

Ensure team members receive proper training including ongoing coaching and development

Create an effective work schedule following company standards and local laws

Plan and delegate shift assignments including communicating expectations and adjusting as needed

Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals

Ensure service, product quality, and cleanliness standards are consistently upheld

Communicate performance concerns to your General Manager Assist with performance reviews and mentor and develop team members

Create and maintain a positive culture and healthy team morale through recognition and leading by example

Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner

Ensure processes, policies, and procedures are properly followed throughout daily operations

Maintain operational standards and ensure compliance with all Zaxby’s Franchising LLC and Zax LLC guidelines, policies, and procedures

Maintain compliance with federal, state, and local laws and guidelines

Utilize management tools and keep neat, accurate, and current records

Other responsibilities

Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description

Ensure the team works safely and follows all safety guidelines and procedures

Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate

All other duties necessary to ensure restaurant operations function properly

Job Qualifications The following requirements must be met to qualify for this position.

Must be 18 years of age or older

Must have a valid driver’s license, vehicle insurance, and reliable transportation

Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays

Successful completion of background check

Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others1-3 years management experience required

Restaurant management experience preferred

Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations…