Server, Server​/Wait Staff

Position:
Dining Room Server Department:
Dining

Reports To:

Dining Services Director FLSA:
Non-Exempt

Job Summary:

As a Dining Server, you will make a difference in one of our residents' favorite moments; their fine dine experience! Our menu is rich in options and carefully selected by our chefs, a perfect pairing for your outstanding customer service skills in the dining room.

• Greeting and seating Residents
• Communicating any food allergy or special nutrition needs to kitchen staff
• Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
• Promptly addressing any customer service issues and referring to management if and when necessary
• Performing cleaning duties, such as at the service station, around the kitchen and in the dining area

• Exposure to chemicals and cleaning solvents.
• Work within multiple work environments and unsanitary conditions.
• Exposure to illnesses and frailties of tenants.
• Subject to frequent interruptions and changes in priorities as urgent needs arise that require immediate attention.
• Works among tenants, family members, visitors, and staff in a variety of situation.

• Must be able to cope with the mental and emotional stress of the position.
• Must be caring and compassionate in dealing with residents as well as staff.
• Must be able to relate and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility.
• Must possess the ability to communicate with all levels of management, employees and outside contacts.
• Possess the ability to make independent decisions when circumstances warrant such action.
• Possess ability to deal tactfully with personnel, residents, family members, visitors, government agencies and the general public.
• Possess leadership ability and the willingness to work harmoniously with and supervise professional staff.
• Willingness to work beyond normal working hours and in other positions temporarily when