Credit Manager

Overview

Buddy’s Home Furnishings is the third-largest Rent-To-Own (RTO) retail provider of furniture, appliances, electronics and computers in the United States. Over the past five years we have expanded aggressively adding new company-owned and franchised stores nationwide. Come join our growing team!

• Benefits include:
• Salary: $10.00 - $15.00 per hour (max pay BOP)
• Paid Time Off
• Closed on Sundays
• Employee Discounts

The Credit Manager performs a wide variety of job functions at the direction of the General Manager. The Credit Manager assists and coordinates store activities to ensure safe, professional and profitable operations. The Credit Manager is accountable for meeting company objectives, maintaining company quality standards and adhering to company policies. Training will be provided and you will be cross trained in all aspects of the role.

This is an in-person job and only available physically at the specified location. You must be over the age of 21 to be considered for this position.

• Acquire and Maintain Customers
• Act as a customer liaison who explains the benefits of timely rental/lease agreement renewal payments
• Assist in managing store personnel—may direct activities of one or more employee
• Compliance with all applicable federal, state and local statutes
• Decipher, prepare and review store reports
• Document all customer commitments
• Ensure company standards for renewals, delinquencies and store collections are satisfied
• Fill out paperwork for submission to corporate support
• Follow monthly marketing plans and maintain internal quality control standards
• Manage customer accounts
• Managing inventory and cash assets
• Prepare daily work schedules, delivery schedules, assign tasks and enforce company policy
• All other duties deemed necessary for effective store management

Requirements/Responsibilities

• Effective organizational skills
• Established collection skills
• Good communication skills
• Handle multiple priorities simultaneously
• Learn and become proficient in POS system
• Maintain professional appearance
• Must be able to read, write and communicate effectively in person and over the phone with employees and customers
• Negotiate and resolve conflict
• Plan, organize, delegate, coordinate and follow up various tasks and assignments
• Recognize and solve problems
• Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
• Regular and consistent attendance, including nights and weekends as business dictates

• Two years’ experience with Rent-to-Own, retail or other business emphasizing customer service, account management, sales and merchandising

• Position routinely requires lifting, loading, moving and using a dolly for merchandise 50-300 pounds
• Stooping, bending, pulling, climbing, reaching and grabbing as required
• Must be able to traverse multiple flights of stairs while carrying furniture, appliances and electronics
• Prolonged driving and standing
• Must be able to work in and outdoors in a variety of climates and weather conditions

• Buddy’s Home Furnishings is an Equal Opportunity Employer and a Drug-Free Workplace.
• A detailed background check, including driving history, and drug screening, is required.