Store Manager, Retail & Store Manager

Store Manager's leadership and guidance to their team creates a positive environment focused on customer service, maximum productivity, profitability, and sales generation. Store Managers must be able to perform the functions of a company Assistant Manager. The Store Manager motivates their team by setting a positive example and always demonstrating the highest standards of customer service and behavior expectations. They create an overall store atmosphere that develops positive relationships and a team environment.

They establish and maintain SHOE SHOW, INC's standard of customer service by acting with a "Customer Comes First" attitude. The Manager delivers clear expectations and holds the store team accountable in achieving all brand, performance, and behavior standards.

The Store Manager recruits, hires, develops, and retains top management and sales talent. Training from the Store Manager includes, but is not limited to product knowledge, customer service, and store operations- constantly setting key performance indicator goals, measuring performance, and providing feedback to all levels of the store team. To ensure adequate sales floor coverage, the Store Manager creates a monthly schedule, ensuring that all shifts have a balanced staff with the ability to cover all business and operational needs.

The Store Manager oversees the execution of merchandise processing and flow to floor maintaining exceptional stock room standards of efficiency and organization. They will direct and implement all SHOE SHOW, INC. strategies, promotions, and directives in a timely manner. Bi-annual inventories are also led by the Store Manager. They will perform additional duties as required including up to 25% travel as needed.