Donation Processing Associate

Job Overview

As a Donation Processing Associate, you will perform warehouse tasks related to the processing of donated goods. This role involves sorting, grading, and handling donations while maintaining a clean, safe, and efficient workspace.

• Competitive weekly pay
• Comprehensive benefits, including health, dental, and retirement plans
• Up to $5,000 in Tuition Assistance
• Generous paid time off (PTO) and holidays
• Celebratory activities
• Free training and development programs

• Sorting Donations:
  Presort donations into three categories – textiles, hardline goods, and trash.
• Textile Handling:
  Grade, hang, and tag textiles according to company standards.
• Material Movement:
  Transport materials between workstations as needed.
• Receiving Donations:
  Assist donors with unloading vehicles, carrying donations, and providing receipts.
• Donation Record-Keeping:
  Maintain accurate daily records of donations and donor interactions.
• Seasonal Item Packaging:
  Pack seasonal items and label containers for storage or shipping.
• Store Shipment Support:
  Participate in fulfilling store shipment needs and completing necessary paperwork.
• Warehouse Maintenance:
  Remove trash and keep workstations and warehouse areas clean and organized.
• Customer Interaction:
  Demonstrate professionalism and courtesy while interacting with customers, donors, and team members.
• Safety Compliance:
  Adhere to all safety procedures, wear required safety equipment, and actively support the safety program.
• Production Standards:
  Ensure the store maintains production goals and standards set by leadership.
• Additional Duties:
  Complete other assignments as needed to support the retail and organizational mission.

• High School diploma or GED, or equivalent job-related experience
• Strong interpersonal communication skills
• Ability to quickly assess donated goods and determine appropriate handling
• Functional reading and writing skills
• Good color vision and eyesight for accurate sorting and grading
• Must be able to use a hand truck and manage physically demanding tasks
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
• Ability to lift and carry items weighing 40-60 pounds
• Ability to push or pull up to 100 pounds
• Must be able to stand for long periods and frequently bend, kneel, reach, stoop, squat, and push
• Work is conducted in a warehouse environment, with varying temperatures
• Must be able to work in both hot and cold conditions and in a dusty environment

Goodwill is an EEO employer and is committed to serving members of the military, veterans, and their families. We welcome individuals with disabilities and encourage them to apply for opportunities that fit their experience and interests. Goodwill provides access and opportunities to those with disabilities, and we are willing to provide reasonable accommodations to support applicants with disabilities. Goodwill is an equal opportunity employer, and all qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, or disability.