Lawn And Garden Sales Associate

Overview

Farmers and Builders Ace Hardware and Possum Eddy Ace Hardware are heavily rooted in the communities we serve. We strive to provide excellent customer service with each transaction. The helpful way. We, provide exemplary customer service, showing product knowledge and ability to assist our customers in getting their projects done right the first time.

We are your local hardware store, and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and worked by local entrepreneurs. These hard‑working men and women are part of the fabric of your community. They are small business owners who are local and loyal…just like they ought to be.

While others have become large and impersonal, at Ace, we’ve remained small and very personal. That’s why we say a visit to Ace is like a visit to your neighbor.

Are you a plant enthusiast with a passion for helping others create their dream gardens? Do you have a green thumb and a knack for customer service? If so, we have the perfect opportunity for you! Ace Hardware is seeking a Garden Center Associate to join our team and provide exceptional service to our customers. As a Garden Center Associate, you will play a vital role in helping customers find the perfect plants and supplies for their gardening needs.

We are looking for someone who is knowledgeable, friendly, and eager to learn.

• Aid customers in selecting the right plants and gardening supplies based on their needs and preferences.
• Provide expert knowledge and advice on plant care and maintenance.
• Ensure the garden center is well‑organized, clean, and fully stocked at all times.
• Process customer transactions accurately and efficiently.
• Handle customer inquiries, complaints, and returns in a professional and prompt manner.
• Collaborate with team members to create attractive displays and promotions.
• Continuously expand knowledge of gardening techniques and new products.
• Maintain a positive and friendly attitude towards customers and colleagues.
• Follow all safety protocols and procedures.
• Help with inventory management and ordering supplies.
• Participate in training and development opportunities provided by the company.
• Actively promote and sell Ace Hardware’s gardening products and services.
• Represent the company in a professional manner at all times.
• Consistently meet and exceed sales targets and goals.
• Handle any other duties and responsibilities assigned by the store manager.

• Knowledge of gardening and horticulture.
• Strong understanding of plants, gardening techniques, and horticulture principles.
• Excellent customer service skills.
• Physical fitness: frequent lifting, carrying, and moving of heavy items such as bags of soil and potted plants.
• Experience in sales or retail or horticulture.
• Strong understanding of inventory management and ability to keep track of stock levels.
• Ability to stand the entire shift.
• Good customer service skills, people friendly, responsible and dependable.
• Read, write and basic computer and math skills.
• High energy level.
• Ability to work in teams to carry out tasks.
• Demonstrated ability to follow through on work direction.
• Work performed in areas with weather extremes of heat and cold, and wet conditions.
• Must be able to lift 50 lbs. with frequent bending.
• Retail or horticulture experience is a plus.
• Plant identification skills: identify different types of plants and their specific care needs.

• Competitive pay.
• Health/Dental/Vision and other ancillary products.
• PTO and sick leave (accrual base system).
• Direct deposit with biweekly pay periods.
• Opportunities for advancement, paid training and development.