Tennis Pro Shop Guest Services; Part time

Position: Tennis Pro Shop Guest Services (Part time)

Location: Jekyll Island, GA

Job : 1755

# of Openings: 1

Status: Part time, Hourly

Pay: $15.75 per hour

Reports to: Head Tennis Professional & Pro Shop Team Lead

Benefits: Parking and Amenity Passes

Retirement: Georgia State Employee Retirement Plan (GDCP)

Closing Date: Open until filled

* Note:

This position is subject to close at any time once a satisfactory applicant pool has been identified. Applicants are expected to fill out the application completely and should indicate "N/A" for anything not applicable to the applicant.

Jekyll Island is dedicated to maintaining the delicate balance between nature and humankind through conservation, education, and preservation. Surrounded by salt marshes, expansive oceanfront, and ancient maritime forests, it is situated within the chain of the Golden Isles, and just a few miles from St. Simons Island, Sea Island and Brunswick. As a State Park, Jekyll Island is a coastal haven where nature and humans peacefully co‑exist.

Under general supervision, Tennis Pro Shop Guest Services assist our guests with court reservations, checking in tennis guests, selling pro shop merchandise, and delivering exceptional customer service. This position is primarily weekends and will include light court maintenance such as sweeping and line rolling.

• Greet and acknowledge guests when they arrive to the shop.
• Perform opening and closing of pro shop, operate and reconcile cash register, prepare and make deposits, date play tickets, complete daily reports, and provide basic pro shop security.
• Complete guest transactions accurately and timely, collect payments including using a point‑of‑sale system, handling money, processing credit and debit cards, making change and processing gift cards.
• Provide general information in a friendly, professional manner to customers relating to court reservations, upcoming tournaments, etc.; direct callers to appropriate destinations as needed.
• Assist Tennis professional with duties related to tournaments hosted by JITC.
• Respond to guest inquiries and requests in a timely, friendly and efficient manner.
• Provide guests with additional information about Jekyll Island and guest attractions, maintaining knowledge of amenities and ongoing events.
• Complete the daily duties assigned and any other duties assigned by your supervisor.
• Maintain cleanliness of pro shop.
• Perform routine court maintenance as needed.
• Perform other duties as assigned.

• Must be 18 years of age or older and have reliable transportation.
• Ability to count money and operate a point‑of‑sale system.
• Strong communication skills and ability to work independently or as part of a team.
• Flexible schedule required including weekends, holidays, and occasional evenings; scheduled hours will vary based on tennis center operation needs, up to 20 hours per week.
• Dependable attendance and punctuality required.
• Credit and Criminal background checks are required.
• Ability to safely operate golf cart.
• Experience in tennis preferred.

• Exert up to 50 pounds of force occasionally, 20 pounds of force frequently and a negligible amount constantly to lift, carry, push, and pull or otherwise move objects.
• Between 25% and 50% of the typical work day will be spent standing, sitting, walking and repetitive motions of the wrists, hands and fingers.
• Less than 25% of the typical work day will consist of stooping and/or crouching, kneeling, stooping, and reaching.
• Ability to read and write, clearly communicate.
• Ability to perform tasks requiring accuracy, neatness, and thoroughness of work assigned.
• Subject to work both inside and outside with extended periods of time in outside conditions, will be exposed to sun, heat & humidity, cold, and rain.

Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons without regard to race, color, religion, sex, national origin, age, veteran status, or any other status protected by law. The Jekyll Island is a Drug‑free Workplace.