District Shops Guest Services; Part-Time

Position:District Shops Guest Services (Part-Time)

Location: Jekyll Island, GA

Job :1781

# of Openings:5

Job Title: Guest Services
Department/Division: District Shops / Retail Operations
Status: Regular, Part-time, hourly
Pay Grade/Pay: $15.75 per hour
Reports to: District Shops Manager
Benefits: Georgia Defined Contribution Plan (GDCP),Amenity Passes and Parking Pass
Closing date:
Open until filled

* This regular part-time position is scheduled up to 30 hours per week, including weekends, holidays, and special events in the District Shops at Historic Pier Road. May also work at other JIA retail locations.

Jekyll Island is dedicated to maintaining the delicate balance between nature and humankind through conservation, education, and preservation. Surrounded by salt marshes, expansive oceanfront, and ancient maritime forests, it is situated within the chain of the Golden Isles and just a few miles from St. Simons Island, Sea Island, and Brunswick. As a State Park, Jekyll Island is a coastal haven where nature and humans peacefully co-exist.

The Jekyll Island Authority seeks outgoing, responsible, and energetic Guest Service staff to represent Jekyll Island and enhance the visitor shopping experience at the new District Shops including 31-81, North Pole South, Georgia Grown, Pier Road Outfitters, and JP & Co Vintage Photography Studio. Under limited supervision, the Gift Shop Guest Service responsibilities include, but are not limited to, providing exceptional customer service to visitors, personalized shopping assistance, performing sales transactions, operating a digital camera and printer system, and maintaining the appearance and stock items of the Gift Shop.

This Gift Shop Guest Service position is part-time, year-round and requires flexible scheduling, including weekdays, weekends, and holidays. Hours and days will vary.

• Demonstrates exceptional customer service skills, assists customers with a personalized shopping experience.
• Demonstrates a high level of enthusiasm and self-motivation.
• Operates point of sale system for retail sales.
• Operates a digital camera and printer system; directs and positions guests to achieve the best photographic results.
• Deposits all receipts, completes verification of deposit records and ensures all monies are accounted for.
• Provides visitors with information helpfully and courteously.
• Participates in training activities to optimize customer service skills.
• Restock inventory and maintain a clean and orderly sales floor.
• Assists with special projects as assigned.
• Performs other duties as assigned.

• Must be at least 18 years old.
• Strong communication skills, ability to work independently or as part of a team.
• Basic computer skills.
• Flexible availability, including weekends and evenings.
• Regular attendance and punctuality for scheduled work shifts is required.

• Two years of retail/customer service experience preferred, or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this position.
• Computer skills, including Microsoft Office preferred. MacOS familiarity is a plus.
• Experience with digital photography is a plus.
• Employment is contingent upon successfully passing criminal, credit, and motor vehicle record (MVR) background checks.
• Credit check required for all positions assigned to handle cash transactions regularly.
• A valid driver’s license is required for tasks that involve travel between JIA-operated locations while on duty, whether using a state-issued or personal vehicle. All drivers must comply with Georgia state laws.

• Exert up to 35 pounds of force occasionally and up to 15 pounds frequently and…