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Retail Service Lead: Customer Experience & Ops

Job in Wrens, Jefferson County, Georgia, 30833, USA
Listing for: O'Reilly Auto Parts
Full Time position
Listed on 2026-09-10
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Location: Wrens

O'Reilly Auto Parts is seeking a Retail Service Specialist to support Store Managers in sales, service, appearance, and operations. The role may assume shift management in the absence of store leadership and encourages bilingual candidates.

Key duties include leading a team to deliver exceptional service, managing showroom customer service programs, handling BOPIS and transfers, and ensuring accurate invoicing and returns. Strong communication and adaptability are essential.

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