Security Officer L1

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued and your growth is supported.

Under the direction of the Security Supervisor, the Security Officer L1 is responsible for the administrative and operational duties associated with a site security team. This role works closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly. The Security Officer Level 1 is an experienced client‑facing security officer who uses clear and concise communication.

This position plays a critical role in ensuring the protection of personnel and company property, managing access control, monitoring CCTV systems, responding to incidents, and completing written reports. Team members collaborate with other departments to assist with matters related to the efficient operation of the data center, including Shipping & Receiving. The position enforces and adheres to security procedures based on policies determined by the Security Management team.

• Ensures that all employees, clients, vendors, and visitors on company property have proper company‑issued identification.
• Patrols assigned post on foot to maintain visibility and observe possible unusual activity.
• Provides a safe and professional work environment for the client, its associates, and NTT Data Center personnel.
• Monitors and maintains security technologies, including CCTV systems and access control systems.
• Investigates, addresses, and reports security, maintenance, and safety conditions.
• Ensures daily administrative documentation is concise and complete, including Shift Activity Reports, Incident Reports, Shift Passdown Logs, and other related written documentation.
• Adheres to NTT Data policies, security procedure manuals, and company policies.
• Assists personnel with security‑related requests.
• Completes assignments related to access control audits, combustible audits, badge discrepancy audits, as directed by supervisory or management staff.
• Assists with Shipping and Receiving tasks as necessary, including accepting, logging, and tracking shipments when the primary S&R Officer is not on site.
• Responds to all site emergencies and coordinates with local emergency services.
• Investigates and reports fires, evacuations, hazardous situations, and other facility‑related events.
• Maintains familiarity with security procedures and policies, including company policies.
• Thoroughly investigates all security‑related accidents/incidents, interviews witnesses, complaints, and victims.
• Guides personnel on security processes and protocols to ensure compliance.
• Ensures regular and predictable attendance.
• Performs other job‑related duties as assigned.

• Experience with standard methods, practices, tools, and equipment for the security team.
• Strong observation and surveillance skills, able to detect and respond to security threats effectively.
• Knowledge of occupational hazards and safety rules.
• Ability to remain calm in an emergency.
• Excellent customer service in a client‑facing environment.
• Excellent written and verbal communication skills with clients, vendors, and co‑workers.
• Ability to operate in a rigorous, process‑driven team environment.
• Ability to logically analyze and solve problems.
• Ability to multi‑task.
• Strong organizational skills.
• Ability to work with a flexible schedule as required.
• Strong team player and ability to follow instructions, adhere to security procedures, and work effectively in a team environment.

• High School diploma or GED required.
• Additional education or training in security‑related fields is a plus.
• At least one year in a security role, or equivalent combination of education and professional background.
• Prior experience in a Data Center or similar environment is…