Security Officer - PT

About the Role

Job Summary:

Performs various security related duties to ensure the safety of hospital patients, visitors and staff. Responds to all incidents of disruptive/assaultive individuals, investigates reports of suspicious activity and performs customer service functions as described by policy/procedures. Armed Security Officers will perform facility and grounds patrols and inspections. Officers will report their daily activities in a log and/or incident reports; and conduct other duties assigned by the Security Supervisor.

• Licensure or other certifications:
  Valid GA Driver's License and current BLS certification required or must be obtained within 30 days of hire.
• Educational Requirements:
  
  High School Diploma or GED.
• Minimum Experience:
  
  Military, police, corrections, private security background (minimum of two (2) years experience required).

• Preferred Licensure or other certifications:
  None listed.
• Preferred
  
  Educational Requirements:
  
  None listed.
• Preferred Experience:
  
  None listed.

• Ability to work well with others and accept direction from supervisors and senior officers.
• Ability to learn and perform the basic skills and procedures designated for security officers.
• Adaptability in changing situations and work assignments.
• Skill to assess specific needs and interact with different age groups.
• Legible handwriting as demonstrated on written reports.
• Effective computer skills.
• Knowledge of and adherence to all federal, state and local laws as well as the facility policies and procedures.
• Managing aggressive patients (CIT) – de‑escalation training, ASP tactical baton training, firearms training, hospital defensive tactics training, basic taser training.

• Make routine and random tours of the facility and grounds using established patrolling techniques and report all findings.
• Perform lighting surveys of campus and buildings; identify all hazardous conditions and situations requiring maintenance; maintain the aesthetic image of the facility.
• Initiate investigations on security or risk‑management incidents and report findings daily to supervisor and coordinator.
• Report accidents (pedestrian or vehicle) and injuries, thefts, disturbances, complaints; participate in training drills and document each completion according to NGHS policy/procedure pursuant to JCAHO, OSHA, NFPA, and other regulatory agencies.
• Conduct fire drills, fire safety/response training; bomb threat drills, response/search drills; infant/child abduction drills and education; workplace violence drills and education; theft prevention/personal safety education.
• Attend staff meetings and training sessions as scheduled; be timely and actively participate.
• Maintain minimum score of 80% with a Smith & Wesson M&P 40 semi‑auto pistol sidearm certification in accordance with departmental policy.
• Clean and maintain weapon in an operational manner; ensure it is of the type specified by departmental policy; manage hospital‑issued .40 caliber ammunition.
• Complete a minimum of 16 hours of professional training annually, document proof, and obtain professional or manufacturer certification for all defensive tools and equipment used.
• Assist newer officers in evaluating strengths and weaknesses in performance of tasks; independently seek and obtain training on own and present documented proof.
• Respond promptly when assistance is requested; unlock/lock doors; provide motor vehicle assistance (jump starts, lost keys, flat tires); escort funds and safety escorts to parking lots; address all public concerns; negotiate and gain cooperation from the hospital public to maintain policies and defuse confrontation when possible.
• Solicit, encourage, and answer questions from the public while demonstrating a positive willingness to assist.
• Maintain accuracy and accountability when handling funds, valuables and items of property; manage time wisely; prioritize calls and share workloads to ensure timely completion of tasks.
• When assigned special duties or tasks, carry them out and report findings back to supervisor and/or coordinator expediently.
• Pe…