Security​/Guest Service

Position Title

Security/Guest Service

Part time; $16 per hour

Security. Report to:
Operations Manager or Manager on duty.

Patrol the Convention Center to provide general safety of the public and the company’s property and personnel via foot patrol or central office monitoring.

• Previous 3‑6 months experience as a security guard or similar position required.
• Must maintain discretion and confidentiality with sensitive information.
• Flexibility to work required nights, afternoons, weekends, and holidays as necessary.
• Ability to physically perform the duties required of this position.
• Excellent oral and written communication skills.
• Ability to listen to and follow instructions.
• Ability to work and get along with others.
• Must have a professional attitude, appearance, and personality.
• Must have a valid driver license.
• Clear police record.
• Pass background check‑credit.

• Patrol all areas of the center, both interior and exterior, keeping alert for disturbances, safety deficiencies, fire, theft of company/client‑owned equipment, personal injuries and infractions of policies to ensure a safe and secure environment for visitors and employees.
• Aid customers and visitors by answering questions and offering assistance in emergencies.
• Know, understand, and enforce company rules and regulations.
• Report any suspicious or unusual occurrences or deficiencies to supervisor or department head.
• Write concise, clear, and complete reports on all accidents and incidents involving guests and employees.
• Secure the building after hours and maintain patrol to ensure safety of building and property.
• Utilize all equipment in the control center including cameras, fire alarm system, alarm monitoring equipment, lighting, and computer equipment.
• Act as informational resource for attendees with directions, island activities, etc.
• Sound alarm and call police or fire department by telephone in case of fire or presence of unauthorized persons.
• Perform other duties as assigned by the Event Coordinator or other Department Heads.
• Perform cash handling and/or cashiering functions based on demand.

Must be able to stand or walk for extended periods of time (up to 80% of this position is walking) occasionally in inclement weather. Must be able to lift up to 40 lbs. Must adapt to changes in work environment, managing competing demands and frequent changes.