Security Manager

• Manage day-to-day Security Services operations across all Southern Market facilities
• Select, assign, hire, coach, develop, and evaluate security supervisors and staff
• Monitor and evaluate security programs through site reviews, vulnerability assessments, code drills, audits, and reports
• Develop and implement corrective action plans
• Establish relationships with hospital leadership, staff, patients, visitors, government representatives, law enforcement, fire, and EMS agencies
• Plan, develop, and implement security, emergency response, crisis management, physical security, information and asset protection, incident management, and investigation programs
• Perform annual risk analyses for crime, security incidents, workplace violence, and disaster threats
• Advise supervisors and officers on security policies and practices
• Prepare and manage annual operating and capital expense budgets
• Maintain security activity statistics and provide monthly analysis and annual reports
• Review, recommend changes to, and implement security policies
• Develop and coordinate security training programs
• Collaborate with IT on CCTV, access control, radio communications, and other security technology systems
• Guide scheduling, staffing, shift assignments, overtime control, and security rounds
• Conduct safety and security surveys of lighting, emergency phones, alarms, and monitoring systems
• Ensure training, PPE, required gear, professional appearance, and policy compliance
• Oversee environmental safety, security, and emergency management plans to meet NGHS, federal, state, DNV, and CMS requirements
• Track department performance benchmarks and complete required reporting

• IAHSS Supervisor Certification required
• Minimum of 5 years as a healthcare security officer
• 3–5 years of prior healthcare security leadership experience required
• GA POST, CHPA, or CPP preferred
• Bachelor's Degree preferred
• Excellent verbal and written skills
• Ability to handle daily and crisis situations, including crisis intervention and de-escalation techniques
• Ability to identify and solve problems and engage supervisors and staff in achieving security program goals
• Ability to manage authority and maintain confidentiality
• Knowledge of CCTV, access control, alarm monitoring, and report systems
• Must be able to engage in physical defense systems, including weapons, defensive tactics, and patient restraints
• Ability to work at the Braselton campus and Barrow
• Ability to travel in the region and work a flexible schedule as needed
• Ability to lift and carry up to 20 lbs
• Ability to use required PPE and security equipment

Demonstrates expertise in managing security operations, developing and implementing security programs, and conducting risk analyses in healthcare settings. Proficient in crisis management, staff development, and compliance with regulatory requirements.

• IAHSS Supervisor Certification
• Healthcare Security Leadership Experience
• CCTV and Access Control Knowledge
• Crisis Intervention and De-Escalation Techniques
• Budget Management

• Security Program Development
• Risk Analysis
• Incident Management
• Physical Security
• Emergency Response Planning Vulnerability Assessment
• Policy Implementation
• Security Training Coordination
• Safety and Security Surveys
• Performance Benchmark Tracking

• Excellent Verbal and Written Communication
• Problem Solving
• Crisis Management
• Team Leadership
• Confidentiality Management

• IAHSS Supervisor Certification
• GA POST
• CHPA
• CPP

• Healthcare Security
• Emergency Management
• Environmental Safety
• NGHS Compliance
• Federal and State Regulations
• Workplace Violence Prevention
• Incident Reporting

• CCTV Systems
• Access Control Systems
• Alarm Monitoring Systems
• Radio Communications