Security Manager

About Us Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts.

We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests’ expectations. We look for people with personality, energy, enthusiasm and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today.

Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the You Decide discount program.

You Decide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.

Don’t meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn't align perfectly with every qualification in the job description, you may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Overview Direct, monitor and assist in all hotel security and safety related programs. Perform protective, preventative, safety, and security related enforcement functions touring hotel complex to ensure the safety and wellbeing of all hotel guests, associates and vendors. Implements and monitors all related SOP’s, Mission Vision, and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats.

• Understands and implements Security related SOP’s, property rounds and inspections.
• Completes daily documented tours of entire hotel complex, promotes safe work practices.
• A complete understanding of all Emergency related procedures (Fire, Medical, Weather, Bomb Threat, etc).
• A complete understanding of all security related systems – CCTV, Radio, Key Card System, Fire Panel, etc.
• A complete understanding of all incident reporting forms ensuring they are completed correctly based on factual investigations.
• Ability to train managers and associates on all Emergency procedures.
• Works closely with all hotel department heads and MOD’s to ensure hotel security.
• May participate in hotel investigations.
• Assists Chief Engineer in maintaining key control procedures.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
• Takes immediate actions on security related issues.
• Keeps abreast of local criminal activity that may impact hotel.
• Able to properly handle guests who may be under the influence of alcohol, drugs or are otherwise incapacitated.
• Has a basic understanding of accounting procedures, may be required to develop and maintain the security department operating budget.
• Projects confident, enthusiastic, and helpful attitude.
• Has a basic understanding of PC operation and a working knowledge of Microsoft Office Software programs and internet use.
• Ability to remain calm in stressful situations, seen as a strong leader throughout the hotel.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

• Safety and security related courses are preferred.
• Previous Law Enforcement, Military, Healthcare, or Hospitality related Risk Management experience.
• M…