Technician, Facility Services, HVAC-Refrigeration in Trion, Georgia

Job Title

You'll be part of a team that collaborates to provide reactive and preventative maintenance for all supermarket equipment within your designated trades. As a technician, you'll have a semi-independent work environment where you'll service all HVAC/R supermarket equipment, both with and without support. This role requires self-motivation and the ability to complete tasks independently from start to finish while adhering to company protocols.

The equipment you'll be responsible for includes, but is not limited to:

• Refrigeration: DX parallel racks, secondary and primary CO2, secondary glycol, self-contained units, RCUs, walk-in and reach-in coolers/freezers.
• HVAC: RTUs, AHUs, exhaust fans
• BMS:
  Sensors, controllers and lighting controls

What you'll do:

• Repairs and installs HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
• Configures and calibrates low ambient systems and direct digital controls to meet operational specifications.
• Interprets layout plans and schematics to ensure accurate system setup and compliance with building codes.
• Diagnoses and resolves mechanical, electrical, and refrigerant-related issues across commercial and industrial systems.
• Implements preventive maintenance programs to extend equipment life and minimize downtimes.
• Maintains and repairs rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
• Ensures the proper operation of HVAC systems and Energy Management Systems by performing routine checks, identifying issues, and coordinating necessary maintenance or repairs under manager and training technician supervision.
• Uses heavy machinery.
• Adheres to OSHA standards and EPA 608 refrigerant handling protocols during all service activities.
• Conducts inspections and repairs in compliance with federal, state, and local HVAC/R regulations, including cold chain and indoor air quality requirements.
• Reclaims ozone-depleting refrigerants and ensures proper documentation of refrigerant usage.
• Leads field teams and mentors less-experienced Technicians and Apprentices on technical procedures and safety practices.
• Communicates effectively with customers to explain technical issues and service outcomes.
• Manages escalated service issues and coordinates with external service providers as needed.
• Receives and follows instructions from Managers and Training Technicians to perform assigned tasks accurately and efficiently.
• Assists in implementing training plans and operational procedures as directed by Managers and Training Technicians.
• Drives a company vehicle to complete service calls and manage operational needs within an assigned region.
• Participates in an on-call rotation to support business critical needs outside of standard business hours.
• During assigned on-call periods, responds in a timely manner to incidents or requests and supports issue resolution or appropriate escalation as needed.
• Coordinates service calls and manages workload using digital tools and scheduling systems.
• Tracks refrigerant levels, parts inventory, and vendor relationships to ensure resource availability.
• Submits warranty claims, expense reports, and work orders to support financial sustainability.
• Completes work assignments and priorities following directions and/or guidance from Manager or Training Technician in HVAC/R service by using HVAC/R policies, data, and resources.
• Collaborates with management, co-workers, customers, and other business partners.
• Works or trains at multiple facilities or distant locations.
• Maintains company vehicles in accordance with company policies and procedures.
• Coordinates and transports vehicles for required maintenance, ensuring beforehand that alternate driving support is arranged.
• Safely operates motor vehicles and ensures that the vehicle has all required documents.
• Checks fuel and water levels, brake condition, signals, and lights.
• Submits maintenance invoices for payment.
• Verifies the coverage and validity of vehicle insurance.
• Wears company uniform and badge in accordance with company policies and procedures.
• Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business…