Utility Maintenance Technician

Maintenance Technician

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $25.00 - $28.00.

The work hours for this position are Mon-Fri, 6:00 am - 2:30 pm.

The Maintenance Technician is responsible for the repairs and maintenance of all departments of the company building, administrative and warehouse, acting as the contact for emergency situations that affect ISS ability to open for business.

Additionally, the technician will assess and consider the safety of our employees, the security of our assets, and the service to our clients and team members daily.

Duties include painting and patching, minor electrical repairs, plumbing, drywall repair, usage of hand tools, access control system maintenance, grounds/landscaping maintenance, equipment maintenance and fire/life safety building maintenance. Maintenance activities in the GMP space and pest control implementation require a comprehensive understanding of site level SOP's.

Success criteria include complying with safety rules, performing work assignments in a team, following all company procedures, taking direction and responding to supervision, communicating professionally, supporting shift lead in completing punch-list items, using proper personal protective equipment, presenting a professional appearance and conduct, and understanding customer service and satisfaction.

Key areas of collaboration and influence include a solid commitment to the guest experience, remembering safety first, building respectful relationships with all teammates and guests, willingness to take directions from all levels of management, and coordinating activities with other internal departments.

Ideal candidate experience includes a high school graduate, certificate in trade school or equivalent work experience, 3 - 5 years' work experience, understanding how things work (facility related), ability to effectively communicate (oral and written) with all employees, contractors, and vendors, self-starter and team player, ability to prioritize and manage multi functional tasks, ability to work quickly and effectively under pressure, ability to use standard powered and non-powered tools, and forklift qualified.

Key accountabilities include assisting with maintaining the building; immediately responding to building emergencies on a 24-hour basis, monitoring and replacing light bulbs in all assigned facilities, as needed, monitoring contractor performance and working closely with outside vendors and contractors to ensure work is completed according to specifications, performing basic plumbing and electrical work and determining when further attention is required, and performing other maintenance duties as assigned by the Building Maintenance Supervisor.

Physical demands and work environment include standing for long periods of time, walking, reaching, climbing, stooping, kneeling, crouching/crawling and occasionally lifting and/or moving up to 100 pounds, specific vision abilities, ability to work under pressure and time deadlines during peak periods, frequently exposed to moving mechanical parts, high, unsafe places, fumes/airborne particles, toxic or caustic chemicals, outside weather conditions, risk of electrical shock and vibration, occasionally exposed to wet and/or humid conditions, and the noise level in the work environment is frequently loud.

HSEQ compliance:
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

To executive search firms and staffing agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.