Community Navigator

Job Description

This position is responsible for providing the community relationship development with health, human, and social service community partners to best encompass the community-centric needs of that position’s main site. The position will be serving as a resource representative for citizens in each district area of the community to help navigate needs and issues such as food insecurity, homelessness and emergency housing, utility and rental assistance, and other targeted social needs emerging currently and in the future within the community.

Additionally, this position will be providing key resources and assistance necessary at the Community Resource Centers for current health partners and the community area served onsite.

• Identifying and collaborating with the community partners onsite and within the community at large through active communication, decision-making, and problem-solving
• Serving residents, community organizations, and stakeholders in the community onsite and through One Stop for Help programs including warming stations, encampment, and vulnerable populations such as veterans and seniors
• Coordinating services with relevant community resources and other service providers and agencies to ensure a holistic approach to resident need and outreach
• Maintaining detailed, accurate and up-to-date records, case notes, progress updates notes, key service activities and documentation of services provided
• Monitoring participant progress and following up on referrals through virtual or in-person outreach to identify resource needs, connecting residents to appropriate services, and evaluating the effectiveness of interventions to ensure needs are met
• Providing and collaborating with key resource and assistance necessary through mobile senior expansion and accessing program and radius communities
• Communicating and advocating with internal and external partners to identify and resolve community needs
• Providing education and outreach through individual, group, and community efforts to raise awareness and engagement
• Supporting part-time Seasonal Warming Station attendants and assist with rotating station support, including assistance with delivery and offloading supplies. (e.g., cots, water, snacks, cot covers, blankets) using county vehicles
• Collecting intake files and engaging with residents on-site (Warming Station/Encampment Outreach) to ensure needs are met and documentation is complete
• Conducting site visits to encampments where initial contact has been established by a Police Officer, Community Representative, or local residents and safely engaging with individuals or groups to share resources and offer support (Encampment Outreach)

• Identifying and collaborating with the community partners onsite and within the community at large through active communication, decision-making, and problem-solving
• Serving residents, community organizations, and stakeholders in the community onsite and through One Stop for Help programs including warming stations, encampment, and vulnerable populations such as veterans and seniors
• Coordinating services with relevant community resources and other service providers and agencies to ensure a holistic approach to resident need and outreach
• Maintaining detailed, accurate and up-to-date records, case notes, progress updates notes, key service activities and documentation of services provided
• Monitoring participant progress and following up on referrals through virtual or in-person outreach to identify resource needs, connecting residents to appropriate services, and evaluating the effectiveness of interventions to ensure needs are met
• Providing and collaborating with key resource and assistance necessary through mobile senior expansion and accessing program and radius communities
• Communicating and advocating with internal and external partners to identify and resolve community needs
• Providing education and outreach through individual, group, and community efforts to raise awareness and engagement
• Supporting part-time Seasonal Warming Station attendants and assist with rotating station support, including assistance with delivery and offloading supplies. (e.g., cots, water, snacks, cot covers, blankets) using county vehicles
• Collecting intake files and engaging with residents on-site (Warming Station/Encampment Outreach) to ensure needs are met and documentation is complete
• Conducting site visits to encampments where initial contact has been established by a Police Officer, Community…