AIRLINE AGENT​/PORTER

Responsibilities

• Escort wheelchair-bound passengers safely to and from aircraft gates.
• Assist with baggage handling and related ground support tasks.

• Certification, experience, or training in related fields is an asset.
• Prior experience with aviation ground handling, especially check-in services for Delta, Jet Blue, or British Airways, is preferred.
• Excellent interpersonal and customer service skills with a friendly, professional demeanor.
• Strong communication and comprehension skills (oral, written, and math).
• Ability to follow instructions, company policies, and standard procedures.
• Willingness to work varied shifts, including early mornings, late evenings, weekends, holidays, and during emergencies (e.g., hurricanes).
• High reliability and a solid record of punctuality and attendance.
• Computer literacy, including Microsoft Office; experience with airline software systems is a plus.
• Calm under pressure, with the ability to de-escalate situations and solve problems tactfully.
• Goal-driven, able to multitask and meet strict deadlines while providing constructive feedback.
• Physically fit; able to lift up to 50 pounds comfortably.
• Comfortable working outdoors in various weather conditions (heat, dust, noise, etc.).
• Safety-conscious with strong attention to detail.
• Capable of working independently and collaboratively as part of a team.
• A valid driver’s license with a clean record is an asset.
• Must meet all regulatory requirements and pass a pre-employment background check and drug test.
• COVID-19 vaccination required or willingness to be vaccinated.

Hourly Rate: CI $6.00 - CI $8.00 (based on qualifications and experience)

• Health and pension benefits as per Cayman Islands Law.