Transcon Agent; Outbound

Position: Transcon Agent (Outbound)
Location: Ellenwood

"We're not in the shipping business; we're in the information business"
-Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

+ 19,000 trained professionals

+ 350+ locations worldwide

+ Fortune 500

+ Globally unified systems

Major Duties and Responsibilities

+ Ensure smooth and timely freight process flow

+ Ensure accurate and timely data entry into our operational system

+ Track and Trace Transcon files and reporting

+ Ensure accurate and timely client and vendor billing

+ Ensure delivery of freight and timely clearance when applicable

+ Interact with customers in arranging their shipments to meet customers service standards

+ Contribute and maintain good relationships with suppliers

+ Meet compliance at all times

+ Network communications, timely responses to emails and requests

+ Meet KPI standards in accordance with Company policy

+ Understand customers procedures and maintain updated internal DLSOPs

+ Bachelor's Degree or 1-year related experience

+ Domestic Transportation industry knowledge

+ Understanding of ocean documentation process a plus

+ Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

+ Pro-active, strong organizational skills

+ Good computer skills (Excel, Word)

+ Hazardous Materials certification (preferred)

+ Fluent in English: written and verbal communication

+ Ability to type: 45 wpm

Expeditors offers excellent benefits:

+ Paid Vacation, Holiday, Sick Time

+ Health Plan:
Medical

+ Life Insurance

+ Employee Stock Purchase Plan

+ Training and Personnel Development Program

+ Growth opportunities within the company

+ Employee Referral Program Bonus