Airport ATL Enforcement Supervisor; D

Position: Airport ATL Enforcement Supervisor (D)

Hiring Department:
Department of Aviation

Vehicle for Hire Enforcement Supervisor

General Description and Classification Standards

The Vehicle for Hire Supervisor is responsible for supervising and participating in the field enforcement of the City of Atlanta ordinances relating to operations of vehicles for hire. Duties at this level include but are not limited to supervising and training assigned personnel; reviewing reports, forms and citations for sound enforcement practices and accuracy; conducting inspections and checking for permits, licenses, and inspection stickers;

investigating customer complaints, preparing evidence; testifying at hearings; and maintaining and updating records for proper documentation. This is a team lead or "foreman" level position with a formally designated team of skilled employees, either in one or multiple skilled specialties.

Supervision Received

Direction received is very general and focuses on end results and is typically collaborative in nature. Makes decisions on technical issues, diagnoses, or procedures in collaboration with other supervisors or managers.

Responsibilities

Essential Duties & Responsibilities

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

Supervises, directs, and evaluates assigned staff, handling employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.

Directs and administers work assignments of subordinate personnel engaged in vehicle for hire inspection and ordinance enforcement activities within the Police department; reviews and approves personal leave, sick days, and vacation.

Enforces all City and state codes, ordinances, laws, and regulations to ensure safe vehicle for hire operations.

Organizes, prioritizes, and distributes work and shift assignments to subordinates; works to meet the goals and objectives of the department.

Plans and prepares for and ensures that administrative hearing cases to be presented meet evidential standards; organizes evidence for hearing.

Inventories supplies and equipment to ensure sufficient amount available to perform daily tasks.

Reviews and/or approves various reports, forms and requests, files and records including citations, offence reports, complaint forms, training, payroll, and personnel documents.

Notifies subordinates of work and hearing schedules.

Communicates effectively and coherently over law enforcement and police radio channels initiating and responding to radio communications.

Responds to questions, complaints, and requests for information by telephone, in person and by mail from visitors, vehicle for hire operators, customers, companies, the public, employees, superiors, etc.

Decision Making

Applies organizational policies. Selects from multiple procedures and methods to accomplish tasks. May interpret organizational policies and recommend exceptions. Has formal supervisory authority over work group (typically at least four to five employees) to include discipline, performance management, scheduling, training, etc.

Knowledge, Skills & Abilities

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: principles of supervision, training and performance evaluation; methods and techniques of business correspondence and technical report preparation; principles, practices and procedures of the City, police department and the various department operations and functions; vehicle for hire inspection criteria, local ordinances and law enforcement practices, policies and procedures as necessary in the completion of daily responsibilities;

all applicable laws, ordinances, policies, standards and regulations pertaining to the specific duties and responsibilities of the job; how to keep abreast of any changes in policy, methods, operations, equipment needs, etc. as they pertain to departmental operations and local law enforcement activities. Skill in listening and communicating exceptionally to effectively convey information verbally and in writing; analytical thinking with demonstrated ability for identifying, scrutinizing, improving, and streamlining complex work processes;

building interpersonal relationships and relating to co-workers and inspiring others to participate; mitigating conflict with co-workers or other groups that affect the daily operations of Vehicle for Hire division. Ability to: supervise, organize and review the work of assigned staff involved in code enforcement; select, train and evaluate staff; recommend and implement goals, objectives, policies and procedures; physically operate a variety of job related machines and office equipment;

compare and/or judge the readily observable functional, technical, structural, compositional or identifiable characteristics of data, people or things; read a variety of professional, technical and…