Customer Service Agent

Duties

• Prepare, distribute, and reprint all labels for carton/pallet pickers daily in a fair and consistent manner.
• Track and document all labels given out.
• Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers on a daily basis.
• Complete computer data entry required for shipments.
• Verify accurate, pertinent information (i.e., seal number, trailer number, store number, etc.) in order to prepare Bills of Lading (BOL’s) for all completed outbound loads.
• Schedule LTL carriers for pickup (site specific).
• Document and file all outbound related paperwork in a neat and orderly fashion.
• Maintain a clean, neat, and orderly work area.
• Conduct operations in a manner, which promotes safety.

• Must have a high school diploma or general education degree (GED).
• 1-3 years experience working in inventory control or warehousing admin experience.
• Must have Excel Experience and be computer literate.
• Intermediate computer skills
• RF Scanners
• Proficient MS Office Applications
• English (reading, writing, verbal)

Demonstrates proficiency in inventory control and warehousing administration, with strong skills in data entry, label preparation, and documentation. Capable of utilizing Y/WMS systems and MS Office applications to ensure accurate and efficient operations.

• Inventory Control
• Data Entry
• Y/WMS System Utilization
• Excel Proficiency
• RF Scanner Experience

• Data Entry
• Label Preparation
• Inventory Control
• Document Filing
• Bill of Lading Preparation

• Attention to Detail
• Organizational Skills
• Safety Awareness

• High School Diploma
• GED

• Warehousing Administration
• Outbound Operations
• LTL Carrier Scheduling

• Y/WMS System
• RF Scanners
• MS Office Applications