Distribution Center Operations Manager

Company Overview

With more than 80 years of experience, Oxford has built a house of emotionally resonant lifestyle brands that can stand the test of time and trends. We are the parent company behind the most beloved lifestyle brands in the U.S. Headquartered in Atlanta, GA, Oxford is not just an owner. We're stewards, growing great businesses, while staying true to what makes them special.

We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts! We value work-life balance and offer a flexible corporate office environment.

Manage the assigned functional area of the Distribution Center ("DC") which may be Receiving, Picking, Packing, or Shipping. Organize and lead the functional team, maximize team productivity, minimize operating costs, and meet fulfillment service levels expectations of all OXM Brands. Provide strategic recommendations on actions or processes to improve efficiency and support continued growth of the DC.

• Manage the assigned functional area (Receiving, Picking, Packing, or Shipping), including department-specific operational responsibilities supporting the Exotec automation system, MAWMS, Deep Sky ASRS, inventory integrity, Brand service expectations, and cross-functional workflow coordination, directly and/or through assigned Supervisors, Leads, and supporting clerical staff.
• Review workload or demand forecast to identify daily, short-term, and long-term required service outputs. Strategically organize the team and assign priorities in order to meet the necessary output.
• Clearly communicate functional area process, operations and daily instructions to employees; adapt as necessary to changing priorities.
• Monitor productivity and provide strategic recommendations to improve efficiency; produce and distribute related KPI reporting. Utilize data and reporting to understand, report and improve efficiency.
• Work with Sr. DC Management and/or Brands to resolve problems and/or priorities affecting the assigned functional area.
• Identify and implement new operational and management systems, processes, and best practices as needed to adjust to new Brand requirements, volume growth, and/or technology changes.
• Identify and communicate headcount requirements and assist in the hiring process as needed.
• Ensure that team has all information required to successfully complete their work. Identify and resolve training requirements for team members.
• Purchase and manage inventory of any needed materials.
• Monitor equipment to ensure it is in good operating condition; contact Maintenance with any issues.
• Provide labor and related expense budgets and forecasts.
• Educate and enforce company policies and safety procedures.
• Assess team members' performance, attendance and productivity; manage necessary corrective actions and the performance evaluation/compensation process for assigned team members.
• Provides team management including; interviewing, selecting, and training employees; setting or recommending rates of pay and hours of work; maintaining production records; planning work, etc.
• Receiving Manage new item setup, ensuring key item attributes (dimensions, weight, unit of measure/pack configuration, barcode/UPC, and storage requirements) are accurately maintained in MAWMS prior to induction. Oversee inbound freight scheduling, dock door assignments, appointment compliance, carrier check-in, and yard flow to minimize detention and demurrage charges. Verify receipt accuracy against purchase orders and packing lists; resolve overages, shortages, and damages (OS&D) in accordance with Oxford Brand requirements and SOX documentation standards.
  
  Manage induction of received inventory into the Deep Sky ASRS and MAWMS, ensuring accurate put away location assignment and timely system updates to minimize inventory synchronization discrepancies. Oversee the decant process, including splitting oversized cases into Skypod-eligible containers and multi-SKU cartons into single-SKU containers, while managing the inbound 'hospital' area for damaged, unidentified, or discrepant cartons requiring resolution. Oversee quality inspection processes and coordinate with Brand partners regarding vendor compliance issues, including mis-shipments, labeling non-conformance, and packaging defects.
  
  Ensure Brand satisfaction through proactive communication and investigation of issues originating within Receiving.
• Picking Manage goods-to-person picking at Exotec automated pick stations, as well as pickers and stockers working in the manual pick modules. Manage the compaction process of splitting multi-SKU totes within the Exotec system. Work closely with the Pack Manager to ensure product flows evenly between Picking and Packing, balancing throughput to avoid bottlenecks or starvation at pack stations. Partner with Inventory Control to investigate and…