Test and Range Scheduling Support - Range Concierge​/Customer Relations

Test and Range Scheduling Support
- Range Concierge/Customer Relations Job Description

CSCI is seeking a Test and Range Scheduling Support Specialist
- Range Concierge / Customer Relations to serve as an administrative scheduling coordinator supporting Private Industry Customers in the preparation, coordination, de-confliction, and communication of Test Range Scheduling activities. The successful candidate will coordinate scheduling requirements for operational resources, including facilities, equipment, personnel, and specialized skills, in accordance with Government-established priorities, policies, and constraints.

The position supports scheduling requirements for operational resources, including facilities, equipment, personnel, and specialized capabilities, while operating within Government-established priorities, policies, and constraints. The Government remains the official authority for test approvals, prioritization, scheduling decisions, and commitment of Government resources.

• Serve as the primary Range Concierge point of contact for Private Industry Customers
• Coordinate scheduling requirements for operational resources, including facilities, equipment, personnel, and skills supporting test activities
• Review and verify test schedules for completeness, internal consistency, and resource availability
• Provide recommended schedule adjustments and scheduling options to Government personnel for review and approval
• Support scheduling activities associated with Drones, Counter-Drone systems, Long Range Fires, and Low-Cost Interceptor test requirements
• Assist Government personnel in resolving scheduling issues and evaluating scheduling recommendations for feasibility
• Facilitate communication with Private Industry Customers regarding facilities, instrumentation, data, scheduling timelines, and operational testing constraints
• Analyze daily, weekly, and projected monthly schedules to identify scheduling conflicts involving resources, facilities, and personnel
• Develop proposed de-conflicted schedules and alternative scheduling options for Government review
• Attend daily and weekly scheduling meetings to identify conflicts, discuss scheduling requirements, and present recommended options for resolution
• Generate accurate daily, weekly, and monthly schedules and resource allocation plans that align with Government-established priorities and constraints
• Compile and maintain scheduling information received from Range personnel and Private Industry Customers in electronic and verbal formats
• Enter scheduling parameters into Government-designated scheduling systems and update information as directed by Government personnel
• Coordinate with Government and contractor resource and facility managers to ensure scheduling accuracy and visibility of resource availability
• Generate and distribute scheduling communications, notifications, emails, and documents reflecting Government-approved schedules and changes
• Active Secret Security Clearance required
• 4+ years of military experience
• Experience supporting scheduling, coordination, customer service, administrative operations, or resource management activities
• Ability to analyze schedules and identify potential resource, facility, and personnel conflicts
• Strong organizational skills with the ability to manage multiple schedules, customers, and competing requirements
• Strong written and verbal communication skills
• Ability to exercise tact, diplomacy, and professionalism when working with Government personnel and Private Industry Customers
• Experience preparing reports, schedules, correspondence, and stakeholder communications
• Proficiency with Microsoft Office applications and scheduling systems
• Creativity and adaptability in problem-solving
• Ability to work with clients to understand their needs
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Professional presence

• Experience supporting Department of Defense (DoD) test range, training range, or operational test environments
• Experience coordinating schedules for facilities, equipment, instrumentation, personnel, and other shared operational resources
• Experience supporting…