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Member Success & Renewal Specialist
Job in
Germantown, Montgomery County, Maryland, 20875, USA
Listed on 2026-08-22
Listing for:
HyTechPro
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Hy Tech Pro is seeking a Membership Support Professional II to deliver industry‑leading member and customer service by phone and email, manage payments, and support renewals across domestic and international teams. The role emphasizes listening, issue resolution, and cross‑functional collaboration within a Salesforce-centric environment.
The position requires 3–5 years of customer service experience, call-center skills, and the ability to handle multiple duties with a strong sense of urgency.
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