Customer Service Center Team Lead
Listed on 2026-09-17
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Customer Service/HelpDesk
Customer Success Management, Bilingual, Client Relationship Management -
Management
Client Relationship Management
State of Maryland is seeking a motivated customer-focused supervisor for the Customer Service Contact Center (CSCC) in Baltimore, MD. The role supervises Tier 1 staff, coaches, and monitors performance to ensure accurate and timely handling of inquiries.
The supervisor supports training, analyzes data, and collaborates with the CSCC Manager to drive process improvements and service excellence. This is an essential, non-emergency position in a high-volume environment.
For the Customer Service Center Team Lead position at State of Maryland, we are reviewing applications now.
We invite applications for the Customer Service Center Team Lead position located in MD, United States.
The following opening is for a Customer Service Center Team Lead with State of Maryland.
Our group is growing, and we are hiring a Customer Service Center Team Lead in MD, United States.
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