Technical Trainer - Cargo (Bilingual

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defense, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centers, with a global network of 3,500 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

The primary responsibility for Technical Trainer (Cargo, Bilingual) will be to deliver operator and technical trainings to internal staff, service partners, and customers in the Ports and Borders and market. Review training material using Instructional Systems Design (ISD) methodologies to drive continuous improvement. This individual will also consult with Subject Matter Experts (SMEs), Program Management, and other key stakeholders to ensure training material has the most current content to exceed customer needs.

The individual would be expected to fulfill these duties while adhering to Smiths Detection’s best practices in Health, Safety, Environment (HSE), security, U.S. export control and SSA government guidelines.

• Deliver operator and technical training at customer sites. After completion of internal training certification process, travel may reach 90% at peak times. Delivery features PowerPoint presentations, soft copy job aids, hands-on activities, and end of course assessments.
• Monitor survey questions from audiences to update processes and materials.
• Deliver training to virtual audience using presentations and breakout rooms, when travel restrictions to sites are in place.
• Explain and demonstrate best practices regarding safety. This includes adhering to administrative controls, proper interaction with engineering controls, and proper use of Personal Protective Equipment (PPE).
• Review and prepare for local safety protocols to visiting sites. This may include high areas of commercial and POV traffic.
• Explain and demonstrate tasks of a wide range of complexity to students of varying knowledge and ability. Examples include training an operator to turn on a piece of equipment, scaling up to training a technician to reprogram a computer or replace a high voltage X-Ray emission source.
• Perform Training Needs Analysis (TNA) to ensure proper alignment of customer needs against training curriculum.
• Collaborate with Instructional Designers to create new training material, and to revise existing material, with input from SMEs, Field Service, and Voice of Customer within the business.
• Participate in program reviews, technical interchange meetings and design reviews; explain application of ISD to complex technical concepts to a broad audience.
• Other duties as required by the business.

• The candidate must have high degree of mechanical, electrical, and/or electronic understanding. A college degree is acceptable but not required.
• An active certification from an accredited training certification institute, such as ATD, ACCET, or Langevin is preferred.
• Must be able to speak fluent in Spanish

• 3-5 years of training experience, ideally within industry and/or government (military / first responders / automation / aerospace / healthcare / government contractor / etc.)

• High school diploma minimum

• Must be able to obtain and retain U.S. government security clearance.

• Excellent verbal and written communication towards a multitude of groups/people.
• Strong sense of ownership, in safety best practices, assigned tasks and building of relationships.
• Ability to serve as safety ambassador to both internal and external customers.
• Strong ability to interpret equipment circuit diagrams, technical manuals, and field service bulletins.
• Manual handling of hand tools, power tools, test equipment, and components.
• Ability to lift items weighing up to 50 lbs. unassisted.
• Ability to use hands to finger, handle, or feel; reach with hands and arms; climb, balance or stoop, kneel, crouch or crawl. Demonstrate proper physical techniques of repairs, etc.
• Ability to complete fall protection training, or have an active certificate of completion
• Comfortable with Microsoft 365 suite (PowerPoint, Word, Excel, MS Teams).
• Verbal and written fluency in Spanish is required. French or Portuguese is beneficial.
• Other duties:
  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or…