Safety Ambassador

At Golden Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description

Summary:

Summary:

As the Safety Ambassador, you play a critical role in creating a safe, welcoming, and enjoyable environment for all guests and team members. You are the first point of contact at the facility, ensuring each guest is greeted promptly and appropriately while upholding all safety protocols and operating procedures. Your professionalism, vigilance, and commitment to exceptional service contribute directly to the casino's safety standards, guest satisfaction, and overall operational success.

Job Description:

Essential Functions and Responsibilities :

Provide timely and courteous guest service consistent with the company's guest service culture

Greet guests upon arrival, verify valid , and ensure all guests are at least 21 years of age to enter the facility

Monitor and maintain headcounts of guests entering and exiting to ensure venue capacity limits are not exceeded

Identify guests who may be showing signs of illness and follow established protocols, including temperature checks and guest service support

Answer guest questions accurately regarding the property, events, and services, and ensure unique needs are accommodated with professionalism and care Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position

Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards

Perform other duties as assigned

Qualifications:

1 year of experience in a high-volume guest service or public safety role preferred

Ability to follow instructions and complete tasks accurately in a fast-paced, high-traffic environment

Strong verbal communication skills and a calm demeanor under pressure or in emergency situations

Committed to fostering a respectful, inclusive, and safety-conscious work environment

Ability to read and interpret safety rules, operating procedures, and policy manuals

Requirements:

This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana

At least 21 Years of Age High School Diploma or equivalent required

Ability to effectively communicate in English, both written and verbal

Obtain and maintain all work cards as required by the company

Verify right to work in the United States Work Cards:

Alcohol Awareness Card Nevada Gaming Registration

Physical Requirements:

Occasionally push/pull up to 75 lbs Occasionally lift and/or carry up to 75 lbs. at floor, knee, waist, and chest levels

Frequently squat, kneel, reach, bend, and twist

Regularly stand and walk Ability to communicate using in-person speech, radios, and telephone

Ability to hear, understand, and distinguish speech and/or other sound in person

Ability to distinguish between shades of color

Ability to use tools or equipment requiring a high degree of dexterity

Ability to run or jog when required in emergency situations

Ability to ascend/descend ladders, scaffolding, or ramps

Work Environment Potential Conditions:

Indoor Outdoor Smoky Noisy Bright  flashing lights

Extreme hot cold temperatures

Exposure to dust, fumes, and/or gases

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Must be able to perform the essential functions of the position with or without reasonable accommodation.

Ready to make your next move the right one?

If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Must be able to perform the essential functions of the position with or without reasonable accommodation.
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