Pharmacy Technician

Job Purpose and Summary

As a Pharmacy Technician at CVS Health, you will support pharmacy operations, assist customers, and maintain quality service across pharmacy workstations.

• Support the pharmacy team and contribute to operational and service excellence within the store.
• Act as the first point of contact to assist patients and customers, delivering exceptional experiences.
• Follow all company Standard Operating Procedures (SOPs) and pharmacy workflow procedures at each workstation, ensuring safe and accurate prescription fulfillment.
• Provide empathy and genuine care in patient interactions, creating heartfelt moments while serving patients at pick‑up, drive‑thru, and over the phone.
• Offer immunizations and other clinical services at the register and over the phone, and demonstrate compassionate care by solving or escalating patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including accurate product placement, cycle counts, returns‑to‑stocks, and waiting bin inventories.
• Contribute to a high‑performing team, embracing a growth mindset, welcoming feedback, and actively seeking opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntary travel to stores in the market as required.
• Understand and comply with all relevant federal, state, local laws, regulations, professional standards, and ethical principles.
• Comply with CVS policies to ensure patient safety, controlled substance dispensing/recordkeeping, and patient privacy and security.
• Deliver additional patient health‑care services (e.g., immunizations, point‑of‑care testing, and off‑site clinic staffing) where permissible by law and supported by required training and certification.
• If authorized, support immunization activities, including additional licensure and training, patient education, adverse reaction monitoring, and vaccine supply management.

• Maintain regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate on tasks over extended periods and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to ensure patient safety.
• Actively provide friendly assistance and respond appropriately to patient reactions.
• Utilize effective verbal and written communication with patients and colleagues, including active listening.
• Apply mathematical reasoning to calculate dosage amounts, inventory counts, and other pharmacy calculations.
• Implement problem‑resolution strategies during challenging interactions to choose the best course of action.
• Perform additional tasks as directed by supervisors or managers.

• Mobile and upright for extended periods; lift, scan, and bag items; reach overhead and stretch or reach out with arms.
• Perform repetitive finger tasks, such as picking, pinching, typing.
• Extend hand(s) and arm(s) multiple directions to place, move, or lift items.
• Stoop and bend to move between low and high positions.
• Maintain close visual acuity for activities such as transcribing, computer use, and reading small parts.
• Occasionally lift up to 20 lbs; frequently lift up to 10 lbs; otherwise lift minimally.
• Express ideas verbally with accuracy.

• 1‑3 years of previous experience as a Pharmacy Technician.
• Prior experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market in other locations to meet business needs.

20 hours per week (Part‑time)

$16.50 - $25.00 per hour

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.