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Event Manager / Planner Customer Service Rep

Guest Experience Specialist - Front Desk

Job in Germantown, Montgomery County, Maryland, 20875, USA
Listing for: B.F. Saul Company Hospitality
Full Time position
Listed on 2026-03-10
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading hospitality group located in Germantown, Maryland, is seeking a Guest Service Associate to provide exceptional service to guests. This position involves processing check-ins and check-outs, creating reservations, and responding to guest needs professionally and timely. Applicants should have at least 1 year of guest service experience, preferably in hospitality, along with strong communication skills. The role offers competitive benefits, including a 401(k) retirement program and discounted room rates for team members.
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