Engineer II - Customer Networks

Company Summary

Echo Star builds solutions that help families and communities stay connected. We’ll launch your career and empower you to change lives.

Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. We serve millions of customers with offerings ranging from satellite to streaming services and global to personal networking solutions.

Echo Star has an exciting opportunity for a Network Engineer in our Hughes Network Systems division.

This position works in communications systems to help us support the next generation of satellite communications. The successful candidate will have various responsibilities ranging across monitoring the overall network health of our next-generation LEO/GEO satellite communication systems, to helping develop tools to support AI in Live OPS. The position will be located at our office in Gaithersburg, MD.

• Develop tools and enhance scripts (primarily using Python or similar scripting languages) to support data collection, basic processing, and reporting for Live Operations
• Support the collection and preparation of operational and network data for analysis, dashboards, and AI/ML use cases under guidance from senior team members
• Perform routine data analysis to identify basic trends, anomalies, and system performance issues, and help translate findings into clear summaries
• Help create and update dashboards and reports used for monitoring system health and operational performance
• Assist with configuring and deploying reporting or analysis applications, following established procedures and documentation
• Work collaboratively with cross‑functional teams (network, software, hardware, and operations) to support connectivity analysis and operational tasks
• Participate in daily operational activities, including system monitoring, data validation, and basic troubleshooting with supervision
• Support testing and validation activities for software and hardware releases, upgrades, and integrations
• Provide remote support assistance to field and installation teams by helping prepare configurations and reviewing required setup information
• Maintain documentation and operational records, including project updates, incident tracking, and analysis notes, and communicate updates to appropriate stakeholders

• Bachelor’s degree in Computer Science, Engineering, Data Science, Information Systems, or a related technical field
• 2+ years of experience with intermediate knowledge of load balancers, firewalls, and wireless technologies and security
• 2+ years of satellite ground network installation, commissioning, connectivity, and other test experience

• Proficiency with programming for data analysis, ideally using Python (or R) and basic SQL for querying and data manipulation
• Good written and verbal communication skills, with the ability to document technical work and communicate findings clearly
• Experience with Git and Git Lab, including cloning repositories, committing changes, creating merge requests, and following established team workflows
• Ability to analyze data, identify trends or issues, and summarize results in a clear and structured manner
• Strong interest in AI/ML concepts, data analytics, and operations systems, with enthusiasm for learning and skill development
• Foundational understanding of data communications and networking concepts, such as TCP/IP, routing, switching, WAN, Ethernet, and basic VoIP/SIP principles
• Basic exposure to telecommunication systems, including system analysis, planning, and troubleshooting concepts
• Strong analytical, organizational, and multitasking skills, with attention to detail in operational environments
• Exposure to or interest in satellite communication systems (GEO/LEO/MEO) and their operational concepts (CONOPS) is a plus

Visa sponsorship not available for this position.

Compensation: $80,000.00/Year - $/Year

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits…